fix problems on Acai Express [iphone]

​

—— Run into issues on Acai Express? Get help pending when official support gets back to you!

Acai Express
Info:
company: Lunchbox Technologies Inc.
: https://www.lunchbox.io/contact
: www.lunchbox.io
Chat with our AI-based Acai Express Support
   Hello! How can I assist you?  

characters left:
 
Customization issue

Cannot customize orders

Fix: Look for a 'Special Instructions' or 'Notes' section during the checkout process where you can specify any customizations you want. If this... ⇲

Limited options available on the app

Fix: Explore the app thoroughly to ensure you are not missing any hidden menus or categories. Sometimes options are categorized differently than... ⇲

Cannot add optional fruits

Fix: Check if there is a 'Special Instructions' field during the order process where you can request additional fruits. If not, consider calling... ⇲
 
Pricing issue

In-store prices differ from app prices

Fix: Before placing an order, check the in-store menu for prices and compare them with the app. If there is a discrepancy, you can choose to orde... ⇲

Service fee not disclosed

Fix: Before finalizing your order, review the total cost carefully to see if any service fees are listed. If not, consider reaching out to custom... ⇲
 
Payments issue

Order cancellations without refunds

Fix: Review the app's cancellation policy in the settings or help section to understand the terms. If you believe a cancellation was unjustified,... ⇲
 
UI issue

No designated pickup area

Fix: When placing an order, look for any notes or instructions regarding pickup. If none are provided, consider calling the store to ask where th... ⇲
 
Bugs issue

Frozen aƧaƭ texture issues

Fix: If you receive a product with an undesirable texture, consider providing feedback through the app or social media to alert the company of th... ⇲
 
Syncing issue

Points lost during app transition

Fix: Check if there is a way to recover lost points in the app settings or rewards section. Sometimes, there may be an option to link your old ac... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
98.4%

Neutral
0.9%

Bad experience
0.7%

~ from our NLP analysis of 5,019 combined software ratings.

 Switch to these Alternatives:
Meso Pick-Up Puerto Rico
SuperMax Online
Burger King Puerto Rico
Sabor FrappƩ
SOFT & CREAMY LOYALTY
PuebloWeb
Lunchera
Uva
Yibzer
Munchies PR: Pide Munchies

 Private Data Acai Express collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Contact Info
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics