fix problems on BenCast [iphone]

—— Run into issues on BenCast? Get help pending when official support gets back to you!

BenCast: News Commentary

Info:

company: Linh Huynh Lam

: https://huynhlamlinh.web.app/support

: huynhlamlinh.web.app

Chat with our AI-based BenCast Support

🛠️ Common BenCast Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

BenCast glitches when pausing

Fix: 1. Restart the App: Close the BenCast app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and... ⇲

BenCast restarts or shuts off mid-podcast

Fix: 1. Check for Background App Refresh: Go to Settings > General > Background App Refresh and ensure it is enabled for BenCast. This allows the... ⇲

Bugs issue

does not save listening time

Fix: 1. Ensure App Permissions: Go to Settings > BenCast and check if all necessary permissions are granted. Sometimes, lack of permissions can p... ⇲

Audio issue

sound quality is too low

Fix: 1. Check Volume Settings: Ensure that the volume on your iPhone is turned up and not muted. Also, check the volume settings within the BenCa... ⇲

UI issue

unable to access or click on anything

Fix: 1. Restart the App: Close the app completely and reopen it. This can often resolve temporary glitches that prevent interaction. 2. Check fo... ⇲

Customization issue

bothersome to find place after pausing

Fix: 1. Use the Seek Bar: Familiarize yourself with the seek bar at the bottom of the podcast player. You can drag it to find your place more eas... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.1%

Bad experience

1.8%

Neutral

1.1%

~ from our NLP analysis of 1,131 combined software ratings.

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Private Data BenCast collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data

Cost of Subscriptions

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