fix problems on Kids Learning Games [iphone]

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—— Run into issues on Kids Learning Games ? Get help pending when official support gets back to you!

Kids Learning Games for 2-8
Info:
company: MoonLabor
: http://support.agintus.com
: www.agnitus.com
Chat with our AI-based Kids Learning Games Support
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Syncing issue

Technical issues with syncing

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data. 2. Restart the Ap... ⇲

Kids Learning Games requires online sync to log in

Fix: 1. Ensure Internet Connection: Make sure your device is connected to the internet. Try switching between Wi-Fi and cellular data. 2. Use Off... ⇲
 
Support issue

Customer service unresponsive

Fix: 1. Check FAQs: Visit the app's official website or help section within the app for common issues and solutions. 2. Use Alternative Contact M... ⇲
 
Payments issue

Subscription problems

Fix: 1. Check Subscription Status: Go to Settings > [Your Name] > Subscriptions to see your current subscriptions and their status. 2. Restore Pu... ⇲

Locked content after purchase

Fix: 1. Restore Purchases: Open the app and look for a 'Restore Purchases' option in the settings menu to unlock previously purchased content. 2.... ⇲

Difficulty canceling subscription

Fix: 1. Go to Settings > [Your Name] > Subscriptions. Find the app and select it, then tap 'Cancel Subscription'. Follow the prompts to confirm c... ⇲

No access to previously purchased content

Fix: 1. Restore Purchases: Open the app and look for a 'Restore Purchases' option in the settings menu to recover any lost content. 2. Check Subs... ⇲

Kids Learning Games does not recognize paid subscriptions

Fix: 1. Restore Purchases: Open the app and look for a 'Restore Purchases' option in the settings menu to refresh your subscription status. 2. Ch... ⇲
 
Gameplay issue

Games stop working

Fix: 1. Restart the App: Close the app completely and reopen it to see if the games function properly again. 2. Check for Updates: Go to the App... ⇲

Limited instructions for games

Fix: 1. Explore In-App Help: Check if the app has a help or tutorial section that provides instructions for the games. 2. Look for Online Resourc... ⇲
 
Updates issue

Kids Learning Games not updated in years

Fix: 1. Check for Updates: Regularly check the App Store for any updates to the app. If there are none, consider looking for alternative apps tha... ⇲

Lack of promised updates

Fix: 1. Monitor App Store: Regularly check the App Store for any updates to the app. If there are none, consider looking for alternative apps tha... ⇲
 
Compatibility issue

Inconsistent performance across devices

Fix: 1. Ensure Compatibility: Check if all devices are running the same version of the app and iOS. Update them if necessary. 2. Clear Cache: On... ⇲
 
UI issue

Frustrating user experience

Fix: 1. Familiarize Yourself with the App: Spend some time exploring the app to understand its layout and features better. 2. Provide Feedback: W... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
72.5%

Bad experience
24.3%

Neutral
3.2%

~ from our NLP analysis of 247 combined software ratings.

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 Private Data Kids Learning Games collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data

  Cost of Subscriptions
  1. Monthly Subscription: $6.99 Access to all content
  2. Explorer Monthly Subscription: $0.99 Subscription to get one game & a book per day
  3. Genius Monthly Subscription: $3.99 Subscription to get all books and games.
  4. Monthly Subscription: $6.99 Access to all available skills and books
  5. Monthly Subscription: $6.99 Access to get all available skills and books.
  6. Genius Monthly Subscription: $3.99 Subscription to get all books and games.
  7. Explorer Monthly Subscription: $0.99 Subscription to get one game & a book per day
  8. Agnitus Lifetime Subscription: $129.99 Access to all skills, books and Reports and all future updates are also included.
  9. 3 Months Enrollment: $19.99 3 Months enrollment to get all available skills, progress backup, cross device sync and access to online reports.
  10. Annual Subscription: $49.99 Full access to all educational games