fix problems on FOCI [iphone]

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—— Run into issues on FOCI? Get help pending when official support gets back to you!

FOCI
Info:
company: Tinylogics Ltd
: http://www.fociai.com
: www.fociai.com
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Customization issue

No dark mode available

Fix: Check your iPhone settings to see if you can enable dark mode system-wide. Go to Settings > Display & Brightness and select 'Dark'. Some app... ⇲
 
UI issue

FOCI design is confusing

Fix: Take some time to explore the app's features and layout. Familiarize yourself with the icons and menus. You can also look for online tutoria... ⇲

Tiny font size

Fix: Adjust the font size on your iPhone by going to Settings > Display & Brightness > Text Size. Slide the bar to increase the text size, which... ⇲

Poor color contrast making data unreadable

Fix: Adjust your iPhone's display settings by going to Settings > Accessibility > Display & Text Size, and enable 'Increase Contrast'. This may h... ⇲
 
Settings issue

Unclear instructions for exercises

Fix: Look for a help or FAQ section within the app that may provide additional context or instructions for the exercises. OR Consider reaching... ⇲

Limited records for negative emotional states

Fix: Use a separate journaling app to track your emotional states in more detail. This can complement the data you collect in FOCI. OR Check i... ⇲

Insufficient instructions for screen elements

Fix: Explore the app's settings or help section for any available guides or tooltips that explain the screen elements. OR Consider reaching ou... ⇲
 
Bugs issue

Status in app does not match user experience

Fix: Try logging out and back into your account. This can sometimes refresh the app's data and correct discrepancies. OR Clear the app's cache... ⇲

Device stuck at zero percent focus

Fix: Restart the app and your device. Sometimes, a simple restart can resolve temporary glitches. OR Check for any updates to the app that may... ⇲
 
Account issue

Recurring bugs with account association

Fix: Log out of your account and log back in. This can sometimes resolve issues with account association. OR Delete and reinstall the app. Thi... ⇲
 
Installation issue

Difficult pairing and installation process

Fix: Follow the installation instructions carefully. If you encounter issues, refer to the app's help section for troubleshooting tips specific t... ⇲
 
Compatibility issue

Device placement and removal is challenging

Fix: Experiment with different placements for the device to find a more comfortable position. Consider using a stand or holder to make it easier... ⇲

No Apple Watch app available

Fix: Consider using your iPhone to track your focus levels and emotional states, and check if the app has any features that can sync data with yo... ⇲
 
Updates issue

Lack of live activities feature

Fix: Check if there are any updates or announcements from the app regarding future features. Sometimes, features are in development and may be ad... ⇲
 
Login issue

Unable to log in after years of use

Fix: Try resetting your password through the app or website. Look for a 'Forgot Password' link on the login screen. OR Clear the app's cache b... ⇲
 
Crashes issue

FOCI crashes on opening

Fix: Restart your iPhone. This can help clear temporary issues that may be causing the app to crash. OR Delete and reinstall the app. This can... ⇲
 
Screen issue

White screen when opening app

Fix: Force close the app by swiping it away from the app switcher, then reopen it. This can refresh the app and resolve the white screen issue.... ⇲
 
Support issue

Poor support for distraction reduction features

Fix: Explore the app's settings to see if there are any options to customize distraction reduction features to better suit your needs. OR Cons... ⇲
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 what users are saying
Good experience
72.9%

Bad experience
18.8%

Neutral
8.3%

~ from our NLP analysis of 48 combined software ratings.

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 Private Data FOCI collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contacts
    • User Content
    • Diagnostics