fix problems on OPENLANE Uploader [iphone]

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—— Run into issues on OPENLANE Uploader? Get help pending when official support gets back to you!

OPENLANE Uploader
Info:
company: BacklotCars, Inc
: https://backlotcars.com/terms
: openlane.com
Chat with our AI-based OPENLANE Uploader Support
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Camera issue

Cannot take clear close-up photos

Fix: Ensure that you are holding the phone steady while taking the photo. Use both hands to stabilize the device, or rest it on a flat surface if... ⇲

OPENLANE Uploader does not switch camera lenses automatically

Fix: Manually switch the camera lens by tapping the camera icon in the app settings or interface. Look for an option that allows you to select be... ⇲

Lack of manual zoom functionality

Fix: Use the pinch-to-zoom gesture on your iPhone screen to zoom in on the VIN before taking the photo. This can help you get a closer view even... ⇲

Requires multiple attempts to take a picture

Fix: Practice taking photos in different conditions to find what works best. Sometimes, adjusting the angle or lighting can make a significant di... ⇲
 
Screen issue

Screen responsiveness is poor

Fix: Close any background apps that may be consuming resources. Double-tap the home button (or swipe up from the bottom on newer iPhones) and swi... ⇲
 
Freezing issue

Frequent app lag and freezing

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for OPENLANE Uploader, and check for updates. OR Clear... ⇲
 
Crashes issue

OPENLANE Uploader crashes unexpectedly

Fix: Uninstall and reinstall the app. This can resolve issues caused by corrupted files. To do this, press and hold the app icon until it wiggles... ⇲
 
Uploads issue

Loss of uploaded pictures

Fix: Ensure that you are saving the pictures to your device's photo library after uploading. Check the app settings to see if there is an option... ⇲
 
Compatibility issue

Need for additional apps to function properly

Fix: Check the app's documentation or help section to see if there are specific apps that are recommended for use with OPENLANE Uploader. Install... ⇲
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 what users are saying
Good experience
74.3%

Bad experience
22.9%

Neutral
2.9%

~ from our NLP analysis of 35 combined software ratings.

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 Private Data OPENLANE Uploader collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics