fix problems on Keet [iphone]

—— Run into issues on Keet ? Get help pending when official support gets back to you!

Keet by Holepunch

Info:

company: Holepunch Inc

: https://keet.io

: keet.io

Chat with our AI-based Keet Support

🛠️ Common Keet Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

minor bugs

Fix: Check for any available updates for the app in the App Store. Developers often release updates to fix minor bugs. To do this, open the App S... ⇲

frequent updates

Fix: Adjust your App Store settings to manage how updates are handled. Go to Settings > App Store and toggle off 'App Updates' to prevent automat... ⇲

UI issue

cannot leave a room

Fix: Try restarting the app. Close the app completely by swiping it away in the app switcher, then reopen it and attempt to leave the room again.... ⇲

Settings issue

needs room moderation

Fix: If you are the room creator, ensure you have the necessary permissions set for moderation. Check the room settings to see if you can assign... ⇲

Account issue

cannot remove users

Fix: If you are the room moderator or creator, check the room settings for options to manage participants. There may be a feature to remove users... ⇲

cannot add or create groups

Fix: Check if there are any restrictions in the app settings regarding group creation. Sometimes, certain permissions need to be enabled to allow... ⇲

Messages issue

cannot delete chats

Fix: Look for an option within the chat settings or options menu that allows you to delete individual messages or entire chat threads. This is of... ⇲

message visibility issues

Fix: Check your notification settings for the app. Go to Settings > Notifications > Keet and ensure that notifications are enabled. This can help... ⇲

Crashes issue

crashes on iOS 16.4.1

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and check for any available updates... ⇲

Support issue

DM support issues

Fix: If you are experiencing issues with direct messaging, ensure that you have a stable internet connection. Try switching between Wi-Fi and mob... ⇲