—— Run into issues on EdX Online Learning? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Clear the app cache: Go to your iPhone Settings > General > iPhone Storage > edX app > Offload App. This will clear the cache without del... ⇲
Fix: 1. Manually track your progress: Create a simple spreadsheet or use a note-taking app to log your completed modules and assignments. This ca... ⇲
Fix: 1. Take notes: While watching videos, jot down the timestamp where you left off. This can help you quickly resume from the right point in fu... ⇲
Fix: 1. Adjust video settings: Check if there are any settings within the app for video playback. Sometimes, toggling between different quality s... ⇲
Fix: 1. Tap to hide controls: Many video players allow you to tap the screen to hide overlay buttons. Try tapping the video to see if the control... ⇲
Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features better, which may improve y... ⇲
Fix: 1. Disable chat feature: If there is an option to disable or minimize the AI chat feature, do so to prevent it from obstructing your view.... ⇲
Fix: 1. Manage your dashboard: Look for an 'Edit' or 'Manage' option on your dashboard. This may allow you to remove courses from your view. OR... ⇲
Fix: 1. Use specific keywords: When searching, try using more specific terms or phrases related to the course or topic you are looking for to imp... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivity can cause the app to log you out. Swit... ⇲
Fix: 1. Download content in advance: Before going offline, ensure you download all necessary course materials while connected to Wi-Fi. Check for... ⇲
Fix: 1. Check course settings: Navigate to the course settings or materials section to see if the syllabus is available for download or viewing.... ⇲
Fix: 1. Use notes: Keep a separate note on your phone or a note-taking app to jot down important timestamps or sections you want to revisit later... ⇲
Fix: 1. Check the course dashboard: Look for a section that lists completed assignments or progress. Sometimes, this information is located in a... ⇲
Fix: 1. Manually track progress: Create a simple log or checklist to track your progress through the course modules and assignments. OR 2. Use... ⇲
Fix: 1. Use the website: If you need to upload files for assignments, do so through the edX website on your mobile browser, which may have this f... ⇲
Fix: 1. Use the website for critical tasks: If the app is lacking features, consider using the edX website on your mobile browser for a more cons... ⇲