—— Run into issues on Joe Coffee Company? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Force close the app by double-tapping the home button (or swiping up from the bottom of the screen on newer iPhones) and swiping the Joe Cof... ⇲
Fix: Clear the app's cache by going to Settings > Joe Coffee Company > Clear Cache (if available). This may help resolve any issues with persiste... ⇲
Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. Keeping your... ⇲
Fix: Reset your password by selecting the 'Forgot Password?' option on the login screen. Follow the prompts to receive a password reset email and... ⇲
Fix: Try restarting your iPhone. Sometimes, a simple restart can resolve temporary glitches that affect app functionality. OR If the buttons a... ⇲
Fix: Check if the app has a 'Remember Me' or 'Stay Logged In' option on the login screen. Enabling this feature can reduce the number of steps ne... ⇲
Fix: Ensure that you have a stable internet connection. Poor connectivity can cause the app to log you out frequently. Try switching between Wi-F... ⇲
Fix: Clear the app's cache and data by going to Settings > Joe Coffee Company > Clear Cache (if available). This can help resolve glitches caused... ⇲
Fix: Check if you are logged into the correct account. Sometimes, users may accidentally create a new account, leading to confusion about saved o... ⇲
Fix: Refresh the app by pulling down on the order history page to see if recent orders appear after a refresh. OR Log out of your account and... ⇲
Fix: Take some time to explore the app's features and layout. Familiarizing yourself with the new design can help ease the transition and make na... ⇲
Fix: Check if there is an option in the app settings to disable two-factor authentication or to remember your device for future logins, if you tr... ⇲
Fix: Double-check the terms and conditions of the coupon to ensure it is still valid and applicable to your order. Some coupons may have restrict... ⇲
Fix: Check for any updates in the app that may have reintroduced the barcode scanning feature. Sometimes features are temporarily removed for imp... ⇲