fix problems on Fitdays [iphone]

—— Run into issues on Fitdays? Get help pending when official support gets back to you!

Fitdays

Info:

company: GUANGDONG ICOMON TECHNOLOGY CO., LTD

: http://fitdays.cn

Chat with our AI-based Fitdays Support

🛠️ Common Fitdays Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Fitdays freezes frequently

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Fitdays app o... ⇲

Bluetooth connection issues

Fix: 1. Ensure Bluetooth is enabled on your iPhone by going to Settings > Bluetooth and toggling it on. 2. Forget the device by tapping on the de... ⇲

UI issue

Difficult to navigate user interface

Fix: 1. Familiarize yourself with the app by exploring each section. 2. Look for a tutorial or help section within the app that may provide guida... ⇲

Confusing metrics and statistics

Fix: 1. Refer to the app's help section or user guide to understand the metrics better. 2. Take notes on what each metric means and how it relate... ⇲

Graphs are not user-friendly

Fix: 1. Explore the app settings to see if there are options to customize graph views or types. 2. Take screenshots of the graphs and analyze the... ⇲

Bugs issue

Inaccurate data display

Fix: 1. Ensure that all data inputs are correct and consistent. 2. Check for any updates to the app that may address bugs related to data display... ⇲

Data comparison is inaccurate

Fix: 1. Cross-check the data with other tracking methods or devices to identify discrepancies. 2. Ensure that all data inputs are consistent and... ⇲

Customization issue

Cannot delete accidental weigh-ins

Fix: 1. Check if there is an option to edit or delete entries in the app settings or weigh-in history. 2. If not, consider keeping a separate log... ⇲

No option to add previous entries

Fix: 1. Check if there is a feature to import data from other apps or devices that may allow you to add historical data. 2. Manually record previ... ⇲

No color coding for weight concerns

Fix: 1. Manually track your weight concerns using a separate log or spreadsheet where you can apply color coding. 2. Use the app's feedback optio... ⇲

Cannot hide certain features

Fix: 1. Explore the app settings to see if there are options to customize the dashboard or hide features. 2. If not, consider using the app as is... ⇲

Privacy issue

Limited data visibility

Fix: 1. Explore all sections of the app to ensure you are not missing any data views. 2. Check if there are settings to customize the data displa... ⇲

Fix: 1. Search for the privacy policy on the official website of Fitdays or within the app settings if available. 2. Review the policy after regi... ⇲

Account issue

Cannot create separate accounts for multiple users

Fix: 1. Use different devices for each user if possible, as the app may only allow one account per device. 2. Consider using a shared account and... ⇲

Inability to reset password without original email

Fix: 1. Check if there is an option to recover your email or use an alternative method for password recovery, such as security questions. 2. If y... ⇲

Support issue

Feedback submission fails

Fix: 1. Ensure you have a stable internet connection when submitting feedback. 2. Try submitting feedback at a different time or after restarting... ⇲

No support for user inquiries

Fix: 1. Look for a FAQ or help section within the app that may address common inquiries. 2. Search online forums or communities for user experien... ⇲

Syncing issue

Fitdays does not sync with Fitbit consistently

Fix: 1. Ensure that both the Fitdays app and Fitbit app are updated to the latest versions. 2. Disconnect and reconnect the Fitbit device in the... ⇲

Crashes issue

Fitdays crashes during use

Fix: 1. Ensure your iPhone is updated to the latest iOS version. 2. Clear the app's cache by going to Settings > General > iPhone Storage, select... ⇲

Installation issue

Requires constant reinstallation

Fix: 1. Check for any available updates for the app in the App Store and install them. 2. Ensure your iPhone has enough storage space to run the... ⇲