—— Run into issues on My Electric Account? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if there are any settings within the app that allow you to set up recurring payments. Go to the 'Payments' section and look for option... ⇲
Fix: Look for a settings or preferences menu within the app. Sometimes, notification settings can be adjusted there. If you find a section for no... ⇲
Fix: Double-check that you are entering the correct username and password. Ensure that Caps Lock is off and that there are no extra spaces before... ⇲
Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for 'My Electric Account', and see if there is an update... ⇲
Fix: Take some time to explore the app's new layout. Often, user interfaces change to improve functionality, and familiarizing yourself with the... ⇲
Fix: If you are encountering a limit on the number of characters for your password, try creating a new password that meets the app's requirements... ⇲