—— Run into issues on Life Alive? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart the app: Close the Life Alive app completely and reopen it. This can clear temporary glitches. 2. Update the app: Go to the App... ⇲
Fix: 1. Use the 'Remember Me' feature: When logging in, ensure you check the 'Remember Me' option if available. 2. Save passwords: Use the built... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as this can affect email delivery. 2. Check spam/junk fold... ⇲
Fix: 1. Check availability: Some meals may be seasonal or out of stock. Check the menu for any notes on availability. 2. Refresh the app: Close... ⇲
Fix: 1. Review modification options: Check the app for any specific instructions on how to modify orders. Some items may have restrictions. 2. C... ⇲
Fix: 1. Check the menu details: Some meals may not allow substitutions due to their preparation. Review the meal details for any notes. 2. Use t... ⇲
Fix: 1. Check for specific bowl options: Some bowls may have fixed ingredients. Review the menu for any notes on modifications. 2. Use the comme... ⇲
Fix: 1. Familiarize yourself with the layout: Spend some time navigating the app to understand its structure. 2. Use the search function: If ava... ⇲
Fix: 1. Check location settings: Ensure that your location services are enabled for the app. Go to Settings > Privacy > Location Services and ens... ⇲
Fix: 1. Save payment method: Go to the payment settings in the app and ensure your payment method is saved for future orders. 2. Use a different... ⇲
Fix: 1. Enable autofill: Go to Settings > Passwords > AutoFill Passwords and ensure that the option is enabled for your saved credit card informa... ⇲
Fix: 1. Use an alternative payment method: If Apple Pay is not supported, consider using a credit/debit card or another payment method available... ⇲
Fix: 1. Review delivery settings: Go to the delivery settings in the app and ensure all rules are correctly set. 2. Restart the app: Close and r... ⇲
Fix: 1. Refresh the app: Close and reopen the app to ensure you’re seeing the most current menu options. 2. Check for app updates: Go to the App... ⇲
Fix: 1. Check the menu details: Review the meal details in the app for any allergen information provided. 2. Use the comments section: If availa... ⇲
Fix: 1. Log back in: Ensure you are logged into the correct account. Sometimes, order history is tied to specific accounts. 2. Check for app upd... ⇲