—— Run into issues on ShiftMed? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Ensure you have a stable internet connection before starting the onboarding process. 2. Follow the onboarding steps carefully, and if you... ⇲
Fix: 1. Use the in-app support feature to submit a detailed request for assistance, including screenshots if possible. 2. Keep a record of your i... ⇲
Fix: 1. Double-check your hours worked and compare them with the pay calculations provided in the app. 2. If discrepancies exist, document them a... ⇲
Fix: 1. Check your payment settings in the app to ensure all information is correct and up to date. 2. Keep track of your payment schedule and fo... ⇲
Fix: 1. Research local clinics or facilities that may offer screenings at a lower cost or check if your insurance covers any of the required scre... ⇲
Fix: 1. Regularly check the app for new shift postings, as availability can change frequently. 2. Set up notifications for new shifts in your pre... ⇲
Fix: 1. Expand your search criteria within the app to include nearby areas or different types of shifts. 2. Regularly check the app for updates,... ⇲
Fix: 1. Regularly refresh the app to check for last-minute shift postings, as they can appear throughout the day. 2. Set up alerts for same-day s... ⇲
Fix: 1. Expand your search criteria to include different types of facilities or locations to increase your options. 2. Regularly check the app fo... ⇲
Fix: 1. Ensure your app is updated to the latest version, as updates often fix bugs. 2. Restart your device to clear any temporary issues that ma... ⇲
Fix: 1. Try refreshing the chat window or restarting the app to see if it resolves the issue. 2. If the chat is unresponsive, consider using the... ⇲
Fix: 1. Document any unprofessional interactions, noting the date, time, and nature of the conversation. 2. If possible, address the issue direct... ⇲
Fix: 1. Use the in-app support features to submit requests or inquiries, as this is often the primary method of communication. 2. Check the app's... ⇲
Fix: 1. Review the document requirements carefully to ensure all submissions meet the specified criteria (e.g., file format, size, and content).... ⇲
Fix: 1. Review the cancellation policy in detail to understand the terms and conditions. 2. If you anticipate needing to cancel, do so as early a... ⇲
Fix: 1. Keep a record of facilities that frequently cancel shifts and consider avoiding them in the future. 2. Stay in contact with facility coor... ⇲
Fix: 1. Keep a personal log of your shifts, including dates, times, and facility names, to help verify your work history. 2. If you encounter ver... ⇲
Fix: 1. Take time to familiarize yourself with the filter options by experimenting with different combinations to see how they affect your search... ⇲
Fix: 1. Set up a dedicated time each week to check for updates or messages in the app to ensure you don’t miss important communications. 2. Use t... ⇲
Fix: 1. Check your notification settings in the app to ensure they are configured correctly. 2. Regularly review the app for available shifts ins... ⇲