—— Run into issues on AIA+ Malaysia? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your internet connection to ensure it is stable. If the connection is weak, the app may struggle to update reward results. Try switchi... ⇲
Fix: Utilize the in-app support feature if available, as it may provide quicker responses than email or phone support. Look for a 'Help' or 'Supp... ⇲
Fix: Ensure that you have the latest version of the app installed. Go to the App Store, search for AIA+ Malaysia, and check if an update is avail... ⇲
Fix: Check your device's date and time settings. Go to Settings > General > Date & Time and ensure that 'Set Automatically' is enabled. This can... ⇲
Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲
Fix: Check if there is an option within the app to view your policies. Look for a 'My Policies' or 'Account' section in the app menu. OR If yo... ⇲
Fix: Regularly check the App Store for updates. Developers often release updates that include bug fixes, so keeping the app updated is essential.... ⇲
Fix: Free up storage space on your iPhone. Go to Settings > General > iPhone Storage and delete any unnecessary apps or files. Low storage can af... ⇲