fix problems on AMSConnect [iphone]

—— Run into issues on AMSConnect? Get help pending when official support gets back to you!

AMSConnect

Info:

company: American Messaging, LLC

: https://americanmessaging.net/applications/amsconnect/support

: americanmessaging.net

Chat with our AI-based AMSConnect Support

🛠️ Common AMSConnect Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No scheduling and routing based on schedule

Fix: While AMSConnect may not have built-in scheduling features, you can use your iPhone's built-in Calendar app to create reminders for your cal... ⇲

Stray messages received when not on call

Fix: Check your app settings to see if there is an option to filter messages based on your availability status. If not, consider setting your sta... ⇲

Glitches issue

Glitch when scrolling through messages

Fix: Try closing the app completely and reopening it. To do this, swipe up from the bottom of the screen (or double-click the home button) to vie... ⇲

Scrolling issues while texting

Fix: If scrolling is lagging, try closing other apps running in the background to free up system resources. Swipe up from the bottom of the scree... ⇲

Notifications issue

Inadequate notification settings

Fix: Go to Settings > Notifications > AMSConnect and customize your notification preferences. Ensure that alerts, sounds, and badges are enabled... ⇲

Low frequency alerts not available for hearing impaired

Fix: You can enable vibration alerts for AMSConnect. Go to Settings > Sounds & Haptics and ensure 'Vibrate on Ring' and 'Vibrate on Silent' are t... ⇲

Messages not displayed in notifications

Fix: Check your notification settings for AMSConnect. Go to Settings > Notifications > AMSConnect and ensure that 'Show Previews' is set to 'Alwa... ⇲

Loud notification sounds not available

Fix: Check the notification sound settings for AMSConnect. Go to Settings > Sounds & Haptics and adjust the volume for notifications to ensure th... ⇲

Notifications not shown on phone screen

Fix: Ensure that notifications are enabled for AMSConnect. Go to Settings > Notifications > AMSConnect and check that 'Show on Lock Screen' and '... ⇲

Faint sound notifications

Fix: Go to Settings > Sounds & Haptics and increase the volume for notifications. Ensure that 'Ringer and Alerts' is set to a high volume. OR... ⇲

Alerts not tied to ringer volume

Fix: To ensure alerts are tied to ringer volume, go to Settings > Sounds & Haptics and toggle off 'Change with Buttons' for Ringer and Alerts. Th... ⇲

Annoying repeated notifications for unread messages

Fix: Adjust the notification settings for AMSConnect. Go to Settings > Notifications > AMSConnect and customize how often you receive alerts for... ⇲

UI issue

Old interface design

Fix: While you cannot change the app's design, you can provide feedback through the app's settings or help section to express your desire for a m... ⇲

Small message window for typing

Fix: Try rotating your iPhone to landscape mode while typing messages. This often provides a larger typing area and can make it easier to compose... ⇲

Pager phone number not easily accessible

Fix: Save the pager number in your contacts for quick access. Create a contact named 'Pager' and include the number for easy retrieval. OR If... ⇲

Poor message writing space

Fix: Try rotating your device to landscape mode for a larger writing space when composing messages. OR If the app allows, check for settings t... ⇲

Does not automatically go to most recent page

Fix: Check the app settings for any options related to message viewing or navigation. If available, enable the setting to go to the most recent p... ⇲

Compatibility issue

AMSConnect does not work with dark mode

Fix: If AMSConnect does not support dark mode, you can manually adjust your iPhone's display settings to reduce eye strain. Go to Settings > Disp... ⇲

Not supported by Apple CarPlay

Fix: While AMSConnect may not support CarPlay, you can use your iPhone's Bluetooth to connect to your car's audio system and manage calls and mes... ⇲

Security issue

Frequent password changes required

Fix: Check if there is an option in the app settings to remember your password or enable biometric authentication (like Face ID or Touch ID) for... ⇲

Sharing phone passcode for access

Fix: Instead of sharing your phone passcode, consider using the app's built-in sharing features, if available, to grant access without compromisi... ⇲

Messages issue

Missed messages when phone in sleep mode

Fix: Adjust your phone's sleep settings to a longer duration. Go to Settings > Display & Brightness > Auto-Lock and set it to a longer time frame... ⇲

No option to mark all messages as read

Fix: If there is no built-in feature to mark all messages as read, consider manually selecting messages to mark them as read, if the app allows i... ⇲

Unreliable message delivery

Fix: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persists. OR If message delivery... ⇲

Support issue

Issues leaving service teams

Fix: If you are having trouble leaving service teams, check the app's settings or help section for instructions on how to manage your team member... ⇲

AMSConnect logs out too frequently

Fix: Check your app settings for any session timeout options and adjust them if possible. If not, try to stay active within the app to prevent au... ⇲

Features issue

No document scanning feature

Fix: Use the built-in Notes app on your iPhone to scan documents. Open Notes, create a new note, tap the camera icon, and select 'Scan Documents'... ⇲

Freezing issue

AMSConnect freezes or fails to load

Fix: Try force-closing the app and reopening it. If that doesn't work, restart your iPhone to clear any temporary glitches. OR Check for updat... ⇲

Bugs issue

Direct dial feature rarely works

Fix: Ensure that your contacts are correctly saved and that the app has permission to access your contacts. Go to Settings > Privacy > Contacts a... ⇲