fix problems on SmartCare [iphone]

—— Run into issues on SmartCare ? Get help pending when official support gets back to you!

SmartCare by Cigna

Info:

company: Cigna Corporation

: https://smartcarebycigna.neuron.ae

Chat with our AI-based SmartCare Support

🛠️ Common SmartCare Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

SmartCare freezes while watching stream

Fix: 1. Close other applications: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) to view all open... ⇲

slow loading times

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test this by opening a web browser and loa... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Ensure you are using the latest version of SmartCare by checking the App Store for updates. Developers often release upda... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content for offline use: If SmartCare allows for certain content to be downloaded, look for a download option within the app. Th... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app help: Check if SmartCare has a help or FAQ section within the app that can provide answers to common questions. 2. Use onl... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > SmartCare and ensure that notifications are enabled. Adjust the settings to... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. Look for a tutorial or hel... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Go to the app settings to see if there are any hidden customization options that you may not have noticed. 2. Provide f... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for SmartCare to reduce battery usage. 2. En... ⇲

Compatibility issue