fix problems on ValleyStar Credit Union [iphone]

—— Run into issues on ValleyStar Credit Union? Get help pending when official support gets back to you!

ValleyStar Credit Union

Info:

company: Martinsville Dupont Credit Union

: https://www.valleystar.org/contact-us/contact-center/

: www.valleystar.org

Chat with our AI-based ValleyStar Credit Union Support

🛠️ Common ValleyStar Credit Union Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Links to credit card information don’t work properly

Fix: 1. Ensure that your app is updated to the latest version. Go to the App Store, search for ValleyStar Credit Union, and check for updates. 2.... ⇲

Remote check deposit doesn’t work

Fix: 1. Ensure that you are using the latest version of the app. Update it if necessary. 2. Check your internet connection; a weak connection can... ⇲

ValleyStar Credit Union logs out during biometric login

Fix: 1. Check your device settings: Go to Settings > Face ID & Passcode (or Touch ID & Passcode) and ensure that the ValleyStar app is enabled fo... ⇲

Notifications issue

Text alerts are useless

Fix: 1. Check your alert settings in the app: Go to Settings within the app and ensure that text alerts are enabled. 2. Verify that your phone nu... ⇲

Payments issue

Transfers to outside institutions cost money

Fix: 1. Review the transfer options available in the app. Some services may have fees associated with them. 2. Consider using alternative methods... ⇲

Account issue

Only primary account holder on joint accounts has access to bill pay

Fix: 1. Check if the joint account settings allow for additional users to access bill pay. This may be found in the account management section of... ⇲

Cannot add external account to pay auto loan

Fix: 1. Verify that you are following the correct steps to add an external account: go to the 'Payments' section and select 'Add External Account... ⇲

ValleyStar credit card transactions not visible

Fix: 1. Ensure that you are logged into the correct account associated with your credit card. 2. Check for any filters or settings in the app tha... ⇲

Bugs issue

ValleyStar Credit Union is buggy

Fix: 1. Ensure that your app is updated to the latest version. Go to the App Store and check for updates. 2. Clear the app cache by going to Sett... ⇲

Internal error when depositing checks

Fix: 1. Ensure that you are using the latest version of the app. Update if necessary. 2. Check your internet connection; a weak connection can ca... ⇲

Registration issue

Enrollment issues with account access

Fix: 1. Double-check that you are entering the correct information during the enrollment process, including your account number and personal deta... ⇲