fix problems on Photo Metadata EXIF Remover [iphone]

—— Run into issues on Photo Metadata EXIF Remover? Get help pending when official support gets back to you!

Photo Metadata EXIF Remover

Info:

company: PLATINUM CITY LLC

: https://platinumcityapps.com

: platinumcityapps.com

Chat with our AI-based Photo Metadata EXIF Remover Support

🛠️ Common Photo Metadata EXIF Remover Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Photo Metadata EXIF Remover cannot manipulate HEIC files

Fix: Convert HEIC files to JPEG format using the built-in Photos app on your iPhone. Open the Photos app, select the HEIC images you want to conv... ⇲

Difficult to add new photos

Fix: Ensure that the app has the necessary permissions to access your photo library. Go to 'Settings' > 'Privacy' > 'Photos', and check if Photo... ⇲

Crashes issue

Photo Metadata EXIF Remover crashes or fails to process

Fix: Update the app to the latest version available in the App Store. Developers often release updates to fix bugs and improve stability. Go to t... ⇲

Bugs issue

Premium features stop working

Fix: Check your subscription status. Go to 'Settings' > [your name] > 'Subscriptions' to see if your subscription to the premium features is acti... ⇲

Limited functionality

Fix: Explore the app settings to ensure you are utilizing all available features. Some functionalities may be hidden in menus or require specific... ⇲

Privacy issue

Does not clear metadata as claimed

Fix: Double-check the settings within the app to ensure you are selecting the correct options for metadata removal. Look for any toggles or check... ⇲

Collects private data

Fix: Review the app's privacy policy to understand what data is collected and how it is used. You can usually find this in the app settings or on... ⇲

Video issue

Struggles with 4k content

Fix: Reduce the resolution of your 4K videos before processing them. You can do this using the Photos app by selecting the video, tapping 'Edit',... ⇲

Inconsistent performance with videos

Fix: Ensure that the videos you are trying to process are in a supported format. Convert any unsupported video formats to a compatible one using... ⇲

UI issue

Not user-friendly

Fix: Look for online tutorials or user guides that can help you navigate the app more effectively. YouTube often has video walkthroughs that can... ⇲

Poor design and usability

Fix: Provide feedback within the app if there is an option to do so. While not contacting developers, you can still express your thoughts on usab... ⇲

Steep learning curve

Fix: Dedicate some time to practice using the app. Familiarize yourself with its features by experimenting with different functions and settings.... ⇲

Uploads issue

No option to select more photos

Fix: Check if there is an option to select multiple photos in the app's interface. This may be located in a menu or as a button that allows batch... ⇲