fix problems on Radisson Hotels Stays [iphone]

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—— Run into issues on Radisson Hotels Stays? Get help pending when official support gets back to you!

Radisson Hotels Stays
Info:
company: Radisson Hotel Group
: https://www.radissonhotels.com/en-us/faq
: www.radissonhotels.com
Chat with our AI-based Radisson Hotels Stays Support
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Support issue
Incorrect phone number for support

Fix: Check the official Radisson Hotels website for the correct support number. Sometimes, the app may not have the most updated information. You... ⇲
Poor customer service reported

Fix: If you encounter issues, try using the live chat feature on the Radisson Hotels website for quicker responses than calling customer service.... ⇲
 
UI issue
Rewards program is poorly organized

Fix: Review the rewards program details on the Radisson Hotels website. Sometimes, the app may not display all the information clearly. You can a... ⇲
Radisson Hotels Stays only usable in portrait mode

Fix: Check your device's orientation lock. Swipe down from the top-right corner to access the Control Center and ensure the orientation lock is o... ⇲
 
Crashes issue
Radisson Hotels Stays frequently crashes after update

Fix: After an update, restart your iPhone to clear any temporary glitches. Press and hold the power button until you see the slider, then slide t... ⇲
 
Bugs issue
Multi-app strategy causes errors

Fix: Limit the number of apps running in the background. Double-click the home button (or swipe up from the bottom on newer iPhones) and swipe up... ⇲
 
Search issue
Search function often fails

Fix: Ensure you are entering the correct search criteria. Double-check spelling and location names. If the search fails, try restarting the app a... ⇲
Location search returns incorrect results

Fix: Check your device's location settings. Go to Settings > Privacy > Location Services and ensure that location services are enabled for the Ra... ⇲
No working rate calendar for points booking

Fix: Check the Radisson Hotels website for a rate calendar, as it may be more reliable than the app. This can help you find available dates for p... ⇲
Radisson Hotels Stays does not allow searching by points

Fix: Ensure you are logged into your rewards account, as searching by points may only be available to members. If you are logged in and still can... ⇲
 
Settings issue
Inability to change filter settings

Fix: Look for a 'Filters' button or icon on the search results page. If it’s not visible, try tapping on different areas of the screen to see if... ⇲
 
Registration issue
Registration process is inconvenient

Fix: Ensure you have a stable internet connection during registration. If you encounter issues, try registering through the website instead of th... ⇲
 
Customization issue
Limited functionality for premium members

Fix: Review the benefits of premium membership on the Radisson Hotels website to understand what features are available. Sometimes, the app may n... ⇲
 
Compatibility issue
Radisson Hotels Stays is useless for some users

Fix: Identify specific features that are not working for you and try using the website instead, which may provide a better experience. OR Cons... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
96.7%

Bad experience
2.8%

Neutral
0.5%

~ from our NLP analysis of 1,712 combined software ratings.

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 Private Data Radisson Hotels Stays collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Search History
    • Usage Data
    • Diagnostics