fix problems on IWKU [iphone]

—— Run into issues on IWKU? Get help pending when official support gets back to you!

iWKU

Info:

company: Western Kentucky University

: https://www.wku.edu/its/iwku/

: www.wku.edu

Chat with our AI-based iWKU Support

🛠️ Common iWKU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

iWKU freezes on class details

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲

iWKU freezes when going back in course lists

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app performance issues. Press and hold the power button until you see the sl... ⇲

Glitches issue

bus schedule is inaccurate

Fix: 1. Verify schedule with official sources: Check the official bus schedule on the university's transportation website or contact the transpor... ⇲

bus tracking glitches

Fix: 1. Ensure location services are enabled: Go to Settings > Privacy > Location Services and make sure they are turned on for iWKU. This allows... ⇲

login issues

Fix: 1. Reset your password: If you are having trouble logging in, try resetting your password through the app or the website. Look for a 'Forgot... ⇲

requires login for dining dollars every time

Fix: 1. Enable 'Remember Me' option: When logging in, check if there is a 'Remember Me' or 'Stay Logged In' option and select it to avoid logging... ⇲

UI issue

overlapping icons make options unselectable

Fix: 1. Adjust display settings: Go to Settings > Display & Brightness and try changing the text size or display settings to see if it resolves t... ⇲

Bugs issue

meal plan dollars not showing

Fix: 1. Refresh the app: Pull down on the screen in the meal plan section to refresh the data. This can help load the latest information. 2. Chec... ⇲

Updates issue

no sports updates or scores

Fix: 1. Check notification settings: Go to Settings > Notifications > iWKU and ensure that notifications are enabled for scores and updates. 2. R... ⇲

Account issue

cannot check email or topnet account

Fix: 1. Use a web browser: If the app does not allow access, try logging into your email or TopNet account through a web browser on your iPhone f... ⇲