fix problems on GoMBC [iphone]

—— Run into issues on GoMBC? Get help pending when official support gets back to you!

goMBC

Info:

company: The Monticello Banking Company

: https://www.mbcbank.com/about_us/contact_us.html

: www.mbcbank.com

Chat with our AI-based goMBC Support

🛠️ Common goMBC Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

goMBC does not update properly

Fix: 1. Check your internet connection: Ensure that you have a stable Wi-Fi or cellular data connection. A weak connection can prevent the app fr... ⇲

Slow balance updates

Fix: 1. Refresh the app: Pull down on the balance screen to refresh the data. This can help in fetching the latest balance information. 2. Check... ⇲

Authentication errors when signing in

Fix: 1. Check your credentials: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'For... ⇲

Camera issue

Deposit camera captures surrounding area

Fix: 1. Adjust your camera angle: When taking a picture for deposits, ensure that you are focusing solely on the check and that the background is... ⇲

UI issue

Old app interface persists after update

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage > goMBC, and select 'Offload App'. This will remove the app but keep its docum... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.3%

Bad experience

1.4%

Neutral

1.3%

~ from our NLP analysis of 2,112 combined software ratings.

Switch to these Alternatives:

CNB Somerset Mobile

First & Farmers National Bank

Bank of Monticello

First Southern National Bank

Farmers National Bank App

Hearthside Bank

people’s bank pickett mobile

Commercial Bank App

Edmonton State Bank - Mobile

Forcht Bank Mobile Banking

Private Data goMBC collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location