—— Run into issues on AiDot? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps. Swi... ⇲
Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage. Find AiDot and tap on it. If there's an option to 'Offload App', do that to c... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test this by opening other apps or website... ⇲
Fix: 1. Check app permissions: Go to Settings > AiDot and ensure all necessary permissions are granted, especially for background app refresh. Th... ⇲
Fix: 1. Restart the app: Close the AiDot app completely and reopen it. This can refresh the connection to your devices. 2. Check device compatibi... ⇲
Fix: 1. Review update notes: Check the App Store for the update notes to see if any features have been changed or removed. 2. Clear app cache: Go... ⇲
Fix: 1. Use the 'Forgot Password' feature: On the login screen, tap 'Forgot Password?' and follow the prompts to reset your password via email. E... ⇲
Fix: 1. Use alternative communication: During outages, consider using email or social media to reach out to customer support or check for updates... ⇲
Fix: 1. Check for updates: Ensure both AiDot and your HomeKit devices are updated to the latest firmware. Sometimes, updates can improve integrat... ⇲
Fix: 1. Check for updates: Ensure both your Apple Watch and the AiDot app are updated to the latest versions. 2. Reinstall the app on your Apple... ⇲
Fix: 1. Ensure all devices are updated: Check that all devices running AiDot are updated to the latest version of the app and firmware. 2. Check... ⇲
Fix: 1. Check device settings: Some devices have settings that allow them to automatically reconnect after power is restored. Check the device ma... ⇲
Fix: 1. Explore settings thoroughly: Take time to explore all settings in the app. Sometimes, features are hidden in submenus. 2. Create a checkl... ⇲
Fix: 1. Check internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if that res... ⇲
Fix: 1. Use alternative contact methods: If in-app support is slow, try reaching out via email or social media for faster responses. 2. Check FAQ... ⇲
Fix: 1. Disable unnecessary features: Go through the app settings and disable any features you do not use to streamline the app's performance. 2.... ⇲