fix problems on Dispatch [iphone]

—— Run into issues on Dispatch? Get help pending when official support gets back to you!

Dispatch: Deliver More

Info:

company: DispatchIt, Inc.

: https://www.dispatchit.com/contact/

: www.dispatchit.com

Chat with our AI-based Dispatch Support

🛠️ Common Dispatch Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Orders can vanish from the queue

Fix: Try refreshing the app by closing it completely and reopening it. This can help reload the order queue and may bring back any missing orders... ⇲

Unassignments without warning

Fix: Review your app settings to ensure that notifications are enabled. This can help you receive alerts about any changes to your assignments. G... ⇲

Bugs issue

Punitive algorithm for rejecting low-quality orders

Fix: If you find yourself frequently receiving low-quality orders, consider adjusting your acceptance criteria. Take a moment to evaluate the ord... ⇲

Inconsistent order availability

Fix: Try changing your location settings within the app. Sometimes, moving to a different area or adjusting your availability can lead to more co... ⇲

Support issue

Lack of real-time human support

Fix: Utilize the in-app help or FAQ section if available. Many apps have a built-in support feature that can provide immediate answers to common... ⇲

Slow response to driver concerns

Fix: When submitting concerns through the app, ensure that you provide detailed information. Clear and concise descriptions can help expedite the... ⇲

Communication issues with customer service

Fix: Use the in-app messaging feature if available, as it may provide a more direct line of communication than email or phone support. OR Docu... ⇲

Payments issue

Transparency issues with pay and wait times

Fix: Keep a personal log of your orders, including pay and wait times. This can help you identify patterns and discrepancies, which you can then... ⇲

Loading issue

Limited load opportunities

Fix: Expand your operational hours. Sometimes, being available during off-peak hours can lead to more opportunities as fewer drivers are on the r... ⇲

Glitches issue

Dispatch can be glitchy

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Dispatch, and check if an update is available. Update... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.6%

Bad experience

6.7%

Neutral

1.6%

~ from our NLP analysis of 670 combined software ratings.

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Private Data Dispatch collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- User Content
- Identifiers
- Usage Data
- Diagnostics