fix problems on TP-Link Tether [iphone]

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—— Run into issues on TP-Link Tether? Get help pending when official support gets back to you!

TP-Link Tether
Info:
company: TP-LINK GLOBAL INC.
: https://www.tp-link.com/support/
: www.tp-link.com
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Account issue

Difficult to log out

Fix: To log out, navigate to the 'Profile' or 'Account' section of the app. Look for a 'Log Out' option. If you cannot find it, try closing the a... ⇲

Requires account for basic functions

Fix: If you are uncomfortable creating an account, check if there is a guest mode or a way to use the app without an account for basic functions.... ⇲
 
Slow issue

Laggy performance

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. Also, ensure... ⇲
 
Login issue

Frequent log-outs

Fix: Check your internet connection. Frequent disconnections can cause the app to log you out. Ensure that your Wi-Fi is stable and that your rou... ⇲
 
Network issue

Inability to distinguish 2.4GHz and 5GHz networks

Fix: Check your router settings to see if the SSIDs (network names) for the 2.4GHz and 5GHz bands are different. If they are the same, change one... ⇲

No control over Wi-Fi format

Fix: Check the router settings through the web interface. You may have more options available there to control the Wi-Fi format. Access it by ent... ⇲

Lack of detailed bandwidth data

Fix: Check the router's web interface for more detailed bandwidth statistics, as the app may not provide all the information you need. OR Use... ⇲

No option for advanced network settings

Fix: Access the router's web interface for more advanced network settings. Enter the router's IP address in a web browser to access these feature... ⇲

Inability to access router remotely after updates

Fix: Check the router settings to ensure remote access is enabled. This can usually be found in the 'Remote Management' section of the web interf... ⇲
 
Settings issue

No bulk website blocking for parental controls

Fix: Use the existing parental control features to block websites individually. Go to the parental control settings in the app and add websites o... ⇲

Limited time limits for parental controls

Fix: Use the existing time limit settings to create a schedule for device usage. If the options are limited, try to set the most restrictive limi... ⇲

Limited device management features

Fix: Explore the app thoroughly to ensure you are not missing any device management options. Sometimes, features are located in different section... ⇲
 
Syncing issue

TP-Link Tether forgets whitelist

Fix: Ensure that you are saving changes after adding devices to the whitelist. Look for a 'Save' or 'Apply' button after making changes in the ap... ⇲
 
UI issue

Confusing user interface

Fix: Take some time to explore the app and familiarize yourself with its layout. Look for tutorials or guides online that can help you navigate t... ⇲
 
Updates issue

Inconsistent firmware updates

Fix: Check for firmware updates manually by accessing the router's web interface. Go to the 'Firmware Upgrade' section to see if an update is ava... ⇲
 
Customization issue

No option to merge devices with the same name

Fix: Rename the devices in the app to differentiate them. Go to the device management section and edit the names to make them unique. OR If me... ⇲
 
Support issue

Difficult to manage without technical knowledge

Fix: Look for online tutorials or guides that explain how to use the app and manage your network effectively. YouTube can be a great resource for... ⇲
 
Crashes issue

TP-Link Tether crashes during setup

Fix: Ensure that your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update to check for updates. Also, ensure... ⇲
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 what users are saying
Good experience
92.4%

Bad experience
5.8%

Neutral
1.8%

~ from our NLP analysis of 56,300 combined software ratings.

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 Private Data TP-Link Tether collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Usage Data

  Cost of Subscriptions
  1. Monthly: $5.99 Your home, our care
  2. Security+ Monthly: $4.99 An extra layer of security for your network
  3. Adv Parental Controls Yearly: $17.99 Let childern explore more safely
  4. Security+: $35.99 An extra layer of security for your network
  5. Adv Parental Controls Monthly: $2.99 Let childern explore more safely
  6. Yearly: $54.99 Your home, our care
  7. Total Security Package: $129.99 Get all-in-one solution
  8. TP-Link On-the-Go Antivirus: $109.99 All-in-one solution for your devices.
  9. Total Security Package: $129.99 Get all-in-one solution
  10. Total Security Package: $129.99 Get all-in-one solution