fix problems on My City [iphone]

—— Run into issues on My City ? Get help pending when official support gets back to you!

My City : High school

Info:

company: My Town Games LTD

: https://www.facebook.com/mytowngames/

: www.my-town.com

Chat with our AI-based My City Support

🛠️ Common My City Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Money deducted without consent

Fix: Check your purchase history in the App Store to verify any unauthorized transactions. Go to Settings > [your name] > Subscriptions to see if... ⇲

Glitches causing character issues

Fix: Try restarting the game. Close the app completely by swiping it away in the app switcher, then reopen it. This can often resolve temporary g... ⇲

Bugs issue

Resetting removes access to characters

Fix: Before resetting, check if there is a cloud save option in the game settings. If available, ensure your progress is saved to the cloud to re... ⇲

Inconsistent access to purchased features

Fix: Ensure that you are logged into the same Apple ID that you used to make the purchase. Sometimes, being logged into a different account can c... ⇲

Ads issue

Ads appear despite purchasing pro version

Fix: Check if the app is updated to the latest version. Sometimes, bugs in older versions can cause issues with in-app purchases. Go to the App S... ⇲

UI issue

Characters disappear or turn into gray boxes

Fix: Clear the app's cache if the option is available in the settings. This can help resolve display issues with characters. OR If clearing th... ⇲

Loading issue

Game fails to load properly

Fix: Check your internet connection. A weak or unstable connection can cause loading issues. Try switching between Wi-Fi and mobile data to see i... ⇲

Gameplay issue

Limited content in some games

Fix: Check for any available updates for the game. Developers often release new content through updates, so keeping the app updated can provide a... ⇲

Lack of engaging secrets and areas

Fix: Explore all areas of the game thoroughly. Sometimes, secrets are hidden in less obvious locations, and interacting with different elements i... ⇲

Customization issue

Need for more diverse character options

Fix: Check if there are any updates or expansions available for the game that may include new character options. Developers often add new content... ⇲