fix problems on GoTucsonParking [iphone]

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—— Run into issues on GoTucsonParking? Get help pending when official support gets back to you!

GoTucsonParking
Info:
company: City of Tucson
: https://www.passportinc.com/gotucson-parking-faq/
Chat with our AI-based GoTucsonParking Support
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Bugs issue

GoTucsonParking cheats time

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for GoTucsonParking, and check for updates. An outdated a... ⇲

officers don't check app

Fix: Familiarize yourself with local parking regulations and ensure you are displaying any required permits visibly in your vehicle. This can hel... ⇲
 
Payments issue

payment errors on weekends

Fix: Try using a different payment method if you encounter errors. For example, if you are using a credit card, switch to a debit card or vice ve... ⇲

convenience fee charged

Fix: Review the app's payment structure in the settings or help section to understand the convenience fees. This can help you plan your payments... ⇲

additional fees for semester pass

Fix: Review the terms of the semester pass in the app to understand all associated fees before purchasing. This can help you budget accordingly.... ⇲
 
UI issue

conflicting signage

Fix: Take a photo of the conflicting signs and note the times and restrictions. This can help you understand the rules better and avoid potential... ⇲

page-not-found for Terms and Conditions

Fix: Try accessing the Terms and Conditions from a different device or browser to see if the issue is specific to your current setup. OR If th... ⇲
 
Account issue

account creation issues

Fix: Ensure that you are using a valid email address and that your password meets the app's requirements (e.g., length, special characters). OR... ⇲
 
Network issue

network errors

Fix: Check your internet connection by switching between Wi-Fi and cellular data. If one is not working, the other may provide a better connectio... ⇲
 
Crashes issue

GoTucsonParking crashes while charging

Fix: Ensure that your device's software is up to date by going to Settings > General > Software Update. An outdated operating system can cause ap... ⇲
 
Updates issue

inconsistent meter updates

Fix: Refresh the app regularly to ensure you are seeing the most current meter information. Pull down on the screen to refresh the data. OR If... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
77.2%

Bad experience
21.5%

Neutral
1.3%

~ from our NLP analysis of 149 combined software ratings.

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 Private Data GoTucsonParking collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Diagnostics