fix problems on Menu.am [iphone]

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—— Run into issues on Menu.am? Get help pending when official support gets back to you!

Menu.am - Food & More Delivery
Info:
company: Mikromobilnost doo
: https://menu.am/ru/contact-us
: menu.am
Chat with our AI-based Menu.am Support
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Bugs issue

Bugs need fixing

Fix: Check for app updates in the App Store. Developers often release updates to fix bugs. Go to the App Store, tap on your profile icon, and scr... ⇲
 
Crashes issue

Menu.am not working

Fix: Force close the app by swiping up from the bottom of the screen and swiping the Menu.am app off the screen. Then, reopen the app to see if i... ⇲

Crashes frequently

Fix: Ensure your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. OR If... ⇲

Menu.am and website both dysfunctional

Fix: Check your internet connection and try accessing the app and website from a different network to rule out connectivity issues. OR Clear y... ⇲
 
Network issue

Delivery delays

Fix: Check the estimated delivery time provided in the app. If it seems unusually long, consider contacting the delivery service through the app'... ⇲

No live tracking for delivery

Fix: Ensure that you have the latest version of the app, as live tracking features may be included in updates. Check the App Store for any availa... ⇲

Cold food upon delivery

Fix: When placing an order, specify any special instructions for hot food delivery in the notes section, if available. OR Consider ordering fr... ⇲

Wrong food delivered

Fix: Immediately report the issue through the app's support feature, providing details of the order and the mistake. OR If possible, take a ph... ⇲

No communication about order status

Fix: Check the app for any notifications or updates regarding your order status. Ensure that notifications are enabled for the app in your device... ⇲

Inconsistent service availability

Fix: Check the app for any service area maps or availability notices. This can help you understand when and where the service is offered. OR C... ⇲

Overwhelmed delivery service

Fix: Try placing orders during off-peak hours to avoid delays caused by high demand. OR Consider using alternative delivery services if Menu.a... ⇲

Long wait times for delivery

Fix: Check the estimated delivery time before placing your order and plan accordingly. If the wait time is too long, consider ordering from a dif... ⇲
 
Support issue

Poor customer service

Fix: Use the in-app support feature to submit your concerns or feedback. Document your issues clearly to ensure they are addressed. OR Check i... ⇲

No interest in customer issues

Fix: Document your concerns and feedback clearly and submit them through the app's support feature to ensure they are recorded. OR Share your... ⇲
 
Permissions issue

Negative reviews not posted

Fix: If you have submitted a review and it hasn't been posted, check the app's guidelines for review submissions to ensure your review meets thei... ⇲

No way to rate service

Fix: Check the app for any feedback or rating options in your order history or account settings. OR If there is no option to rate, consider pr... ⇲
 
Payments issue

Credit card processing issues

Fix: Verify that your credit card information is entered correctly in the app. Go to your account settings and check for any typos or incorrect d... ⇲

Inability to add credit cards

Fix: Ensure that your credit card details are entered correctly, including the card number, expiration date, and CVV. Check for any spaces or inc... ⇲

No refund for failed orders

Fix: Check the app's refund policy in the help section to understand the process. If eligible, follow the steps outlined for requesting a refund.... ⇲

Delivery personnel lack change

Fix: When placing an order, consider paying with exact change or using a cashless payment method to avoid issues with change. OR If you encoun... ⇲

Payment issues with PayPal

Fix: Ensure that your PayPal account is linked correctly and that there are no issues with your PayPal balance or linked bank account. OR Try... ⇲
 
Account issue

Order cancellation problems

Fix: Check the app for a cancellation option in your order history. If available, follow the prompts to cancel your order. OR If you cannot ca... ⇲

No option to cancel orders

Fix: Review the app's order history to see if there is a cancellation option available. If not, check the help section for cancellation policies.... ⇲

Repeated order errors

Fix: Double-check your order before finalizing it to ensure accuracy. Take your time to review each item and any special instructions. OR If e... ⇲
 
Slow issue

Slow app performance

Fix: Close any other apps running in the background to free up memory. Double-tap the home button and swipe up on apps to close them. OR Consi... ⇲
 
UI issue

Buttons not labeled

Fix: Try restarting the app to see if the issue resolves itself. Sometimes, a simple restart can fix display issues. OR Check for app updates,... ⇲

Navigation difficulties

Fix: Familiarize yourself with the app's layout by exploring each section. Look for a tutorial or help section within the app for guidance. OR... ⇲
 
Compatibility issue

Limited language support

Fix: Check the app settings to see if there is an option to change the language. If not, consider using a translation app to assist with navigati... ⇲

Menu.am compatibility issues

Fix: Ensure that your iPhone is running a compatible version of iOS for the Menu.am app. Check the App Store for compatibility requirements. OR... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
81.7%

Bad experience
17.2%

Neutral
1.1%

~ from our NLP analysis of 465 combined software ratings.

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 Private Data Menu.am collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics