—— Run into issues on Sun Radio? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To make playlists easier to find, try using the search function within the app. Look for a magnifying glass icon or a search bar, and type i... ⇲
Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Sun Radio, and check if an update is available. If so... ⇲
Fix: Check your internet connection. If your connection is weak, the app may struggle to play audio after ads. Try switching from Wi-Fi to cellul... ⇲
Fix: Ensure that your device has enough storage space. Go to Settings > General > iPhone Storage and check if you have sufficient space. If not,... ⇲
Fix: Check if the app requires a subscription or has a trial period. If it does, ensure that you have an active subscription. If not, consider re... ⇲
Fix: Try refreshing the app by closing it completely and reopening it. This can help update the song information displayed. OR If the issue pe... ⇲
Fix: Try restarting the app to see if the rating arrows reappear. Sometimes, a simple restart can fix display issues. OR Check for any app set... ⇲
Fix: If you suspect that the latest update introduced bugs, consider uninstalling the app and reinstalling an earlier version if possible. You ca... ⇲
Fix: Ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. Comp... ⇲
Fix: Check your internet speed using a speed test app. If your connection is slow, try moving closer to your Wi-Fi router or switching to a diffe... ⇲
Fix: Close any other apps running in the background to free up system resources. Double-tap the home button (or swipe up from the bottom on newer... ⇲