fix problems on Cara [iphone]

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—— Run into issues on Cara? Get help pending when official support gets back to you!

Cara: Art & Social
Info:
company: Cara Project
: https://blog.cara.app/support
: cara.app
Chat with our AI-based Cara Support
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Bugs issue

Occasional errors

Fix: Restart the app to see if the error persists. Sometimes, simply closing and reopening the app can resolve temporary glitches. OR Check fo... ⇲
 
UI issue

Difficult to respond to comments

Fix: Try tapping and holding on the comment you wish to respond to. This may bring up a reply option that is not immediately visible. If this doe... ⇲

Magnifying pieces is unresponsive

Fix: Try tapping on the artwork gently rather than pressing hard. If the magnification feature is still unresponsive, restart the app and try aga... ⇲

Discover tab issues

Fix: Try refreshing the Discover tab by pulling down on the screen. This can sometimes resolve loading issues or display errors. OR If the Dis... ⇲

Homepage and following page category confusion

Fix: Take note of the types of content you follow and categorize them mentally. This can help you navigate the feed more effectively until the ap... ⇲

Repetitive posts in feed

Fix: Engage with a wider variety of content by following different artists or categories. This can help diversify your feed. OR If the app all... ⇲

Buttons misspelled

Fix: Take note of the misspellings and report them through the app's feedback option if available. This can help improve the app's quality in fut... ⇲

Rectangular works not displayed properly

Fix: Try resizing your artwork to fit the app's preferred dimensions before uploading. This can help ensure that it displays correctly. OR If... ⇲

Lack of dedicated UI for iPad

Fix: Use the iPhone version of the app on your iPad. You can enlarge the app by using the iPad's zoom feature to make it more usable. OR Consi... ⇲
 
Customization issue

Limited portfolio categories

Fix: Utilize the existing categories to the best of your ability. If you feel that your work does not fit into the available categories, consider... ⇲

Under-encouraged tagging

Fix: Make a habit of tagging your artwork with relevant keywords before posting. This can help increase visibility and encourage others to do the... ⇲

Unique title requirement for boards

Fix: Get creative with your titles. Use descriptive phrases or themes that relate to the content of the board to meet the requirement. OR If y... ⇲

Algorithmic timeline with no customization

Fix: Engage more with the content you enjoy. The algorithm may adjust over time based on your interactions, so liking and commenting on preferred... ⇲
 
Security issue

Scamming comments from users

Fix: Report any suspicious comments or users directly through the app. Look for a report option next to the comment or user profile. OR Avoid... ⇲
 
Video issue

No video support

Fix: Consider creating a slideshow of images or a GIF to represent your video content. This can be a workaround until video support is added. O... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
77.8%

Bad experience
14.3%

Neutral
7.9%

~ from our NLP analysis of 645 combined software ratings.

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 Private Data Cara collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. Buy the dev team 5 coffees: $25.00 Support the dev team with a one-time coffee!
  2. Buy the dev team 10 coffees: $50.00 Support the dev team with a one-time coffee!
  3. Buy the dev team 3 coffees: $15.00 Support the dev team with a one-time coffee!
  4. Buy the dev team a coffee: $5.00 Support the dev team with a one-time coffee!
  5. Mega Supporter: $20.00 Support a team of coffees
  6. Happy Supporter: $5.00 Buy the dev team a coffee
  7. Cheering Supporter: $10.00 Buy the dev team 2 coffees
  8. Patron of Cara: $50.00 Support with coffees and development costs!