fix problems on BankFirst [iphone]

—— Run into issues on BankFirst ? Get help pending when official support gets back to you!

BankFirst Mobile

Info:

company: BankFirst

: https://bankfirstonline.com/welcome/contact-us/

: bankfirstonline.com

Chat with our AI-based BankFirst Support

🛠️ Common BankFirst Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Fingerprint option requires repeated activation

Fix: Ensure that your iPhone's Touch ID settings are properly configured. Go to 'Settings' > 'Touch ID & Passcode' and make sure that the BankFir... ⇲

Limited information compared to online access

Fix: To maximize the information available in the app, ensure you are logged into the app with the same credentials as your online banking accoun... ⇲

Compatibility issue

Lacks detailed info on payees

Fix: Check if there are any settings within the app that allow you to view more details about payees. Sometimes, toggling settings or updating th... ⇲

Account issue

No visibility of checks posting

Fix: To track check postings, ensure that you are checking the correct section of the app. Look for a 'Transactions' or 'History' tab where check... ⇲

UI issue

Unclear labeling for transfer and pay

Fix: Take time to explore the app's interface. Sometimes, features are labeled differently than expected. Look for help or tutorial sections with... ⇲

Slow issue

Slow performance

Fix: Clear the app's cache by going to 'Settings' > 'General' > 'iPhone Storage', find BankFirst Mobile, and select 'Offload App'. This will free... ⇲

Frequent password resets required

Fix: Check if your password meets the app's security requirements. Use a strong password that includes a mix of letters, numbers, and symbols, an... ⇲

Payments issue

High overdraft fees

Fix: Monitor your account balance regularly through the app to avoid overdrafts. Set up balance alerts in the app to notify you when your balance... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.8%

Bad experience

3.3%

Neutral

2.9%

~ from our NLP analysis of 581 combined software ratings.

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Private Data BankFirst collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics