fix problems on El Corte Inglés [iphone]

​

—— Run into issues on El Corte Inglés? Get help pending when official support gets back to you!

El Corte Inglés
Info:
company: El Corte Ingles S.A.
: https://www.elcorteingles.es/ayuda/en/
: www.elcorteingles.com
Chat with our AI-based El Corte Inglés Support
   Hello! How can I assist you?  

characters left:
 
Payments issue

Credit card rejection issues

Fix: Verify that your credit card information is entered correctly in the app. Go to your account settings and check the card number, expiration... ⇲
 
Crashes issue

El Corte Inglés stopped working

Fix: Force close the app and restart it. On your iPhone, swipe up from the bottom of the screen (or double-click the Home button on older models)... ⇲
 
Registration issue

Unable to re-register

Fix: Check if you are using the correct email address and password. If you have forgotten your password, use the 'Forgot Password' feature to res... ⇲
 
Settings issue

Settings difficult to change

Fix: Take your time to explore the settings menu. Look for a gear icon or a profile icon, which usually indicates settings. If you are having tro... ⇲
 
UI issue

Unfriendly app interface

Fix: Familiarize yourself with the app by spending some time exploring its features. Make a note of where key functions are located, which can he... ⇲

Menus not obvious

Fix: Try tapping on different icons or sections of the app to see what options are available. Sometimes, menus are hidden behind icons or require... ⇲

Inconsistent product pickup options

Fix: Check the app for any filters or settings that may limit your pickup options. Make sure you have selected the correct store or location to s... ⇲

Inconvenient pickup locations

Fix: When selecting a pickup location, look for options to filter or sort by distance or convenience. This may help you find a more suitable loca... ⇲
 
Bugs issue

Frequent errors

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs and errors. Check the App Store for any available updates.... ⇲
 
Slow issue

Slow purchase process

Fix: Ensure you have a stable internet connection, as a slow connection can affect the purchase process. Try switching from Wi-Fi to mobile data... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
91.8%

Bad experience
5.5%

Neutral
2.7%

~ from our NLP analysis of 655 combined software ratings.

 Switch to these Alternatives:
Perfumerías DRUNI
BIMBA Y LOLA
Perfumerías Primor
Mercadona
TOUS

 Private Data El Corte Inglés collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Location
    • User Content
    • Search History
    • Browsing History
    • Usage Data
    • Diagnostics