fix problems on Clare Video Plus [iphone]

—— Run into issues on Clare Video Plus? Get help pending when official support gets back to you!

Clare Video Plus

Info:

company: Clare Controls

: http://support.clarecontrols.com/

: www.clarecontrols.com

Chat with our AI-based Clare Video Plus Support

🛠️ Common Clare Video Plus Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Clare Video Plus frequently logs out

Fix: Check your internet connection. A weak or unstable connection can cause the app to log out. Try switching between Wi-Fi and mobile data to s... ⇲

Delayed video feed

Fix: Reduce the distance between your device and the Wi-Fi router. If possible, move closer to the router to improve the signal strength, which c... ⇲

Playback issue

Inconsistent playback functionality

Fix: Clear the app's cache. Go to your iPhone settings, find Clare Video Plus, and select 'Clear Cache' if the option is available. This can help... ⇲

Network issue

Device often goes offline

Fix: Check the device's power source. Ensure that the device is plugged in and receiving power. If it’s battery-operated, replace the batteries o... ⇲

Difficult to connect devices

Fix: Ensure that both the app and the device are on the same Wi-Fi network. This is crucial for establishing a connection. Check your device sett... ⇲

Notifications issue

Excessive false notifications

Fix: Adjust the sensitivity settings in the app. Go to the settings menu within Clare Video Plus and look for motion detection settings. Lower th... ⇲

No option to mass delete notifications

Fix: Manually delete notifications one by one. Swipe left on each notification to reveal the delete option. While this is not ideal, it is curren... ⇲

Notifications not customizable

Fix: Check the app settings for any available notification preferences. Some apps allow you to customize the types of notifications you receive,... ⇲

High sensitivity leading to unnecessary alerts

Fix: Adjust the motion sensitivity settings in the app. Lowering the sensitivity can help reduce the number of unnecessary alerts you receive.... ⇲

Audio issue

Poor sound quality during live feed

Fix: Check your device's microphone and speaker settings. Ensure that they are not muted and that the volume is turned up. You can also test the... ⇲

Video issue

Limited video review options

Fix: Explore the app settings to see if there are any options to enhance video review features. Sometimes, there may be settings that allow for d... ⇲

No real-time image until clicked

Fix: Check the app settings to see if there is an option for live view or real-time monitoring. Some apps have settings that allow for continuous... ⇲

UI issue

Cannot scroll back without motion trigger

Fix: Check if there are any settings in the app that allow for continuous recording or a time-lapse feature. This may enable you to review footag... ⇲

Slow issue

Clare Video Plus sluggish and unresponsive

Fix: Close other apps running in the background to free up memory. Double-tap the home button and swipe up on apps to close them. This can help i... ⇲

Requires multiple sign-ins

Fix: Ensure that you are using the 'Remember Me' or 'Stay Signed In' option when logging in. This can help reduce the frequency of sign-ins requi... ⇲

Loading issue

Clare Video Plus does not load consistently

Fix: Check your internet connection. A slow or unstable connection can cause loading issues. Try switching networks or resetting your router if n... ⇲