fix problems on JJ20 [iphone]

—— Run into issues on JJ20? Get help pending when official support gets back to you!

JJ20

Info:

company: Shanghai Orota Tech Co., Ltd.

: https://www.orotatech.cn/yssm

: www.orotatech.cn

Chat with our AI-based JJ20 Support

🛠️ Common JJ20 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Login gets stuck with endless loading bar

Fix: 1. Check your internet connection: Ensure that you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if... ⇲

Logging problems

Fix: 1. Reset your password: If you are having trouble logging in, try resetting your password. On the login screen, select 'Forgot Password?' an... ⇲

Search issue

Lacks information on upcoming concert locations and times

Fix: 1. Check the app regularly: Make it a habit to check the app frequently for updates on concert locations and times, as this information may... ⇲

Registration issue

Verification code sending fails for email registration

Fix: 1. Check your spam/junk folder: Sometimes, verification emails can end up in the spam or junk folder. Make sure to check there for the verif... ⇲

Email does not receive code without domestic phone

Fix: 1. Use a domestic phone number: If you have access to a domestic phone number, consider using it for registration to receive the verificatio... ⇲