fix problems on TV Cast Pro [iphone]

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—— Run into issues on TV Cast Pro ? Get help pending when official support gets back to you!

TV Cast Pro for DLNA Smart TV
Info:
company: Kraus und Karnath GbR 2Kit Consulting
: https://video-tv-cast.com/dlna
: video-tv-cast.com
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Bugs issue

Forward and reverse buttons do not work

Fix: Ensure that the app is updated to the latest version. Go to the App Store, search for TV Cast Pro, and check for updates. OR Try restarti... ⇲

TV Cast Pro causes Dish Network box to malfunction

Fix: Uninstall and reinstall the app to see if that resolves any conflicts with the Dish Network box. OR Check for firmware updates for your D... ⇲

Cannot fast forward

Fix: Check if the video you are trying to fast forward has restrictions. Some videos may not allow fast forwarding due to copyright or streaming... ⇲
 
Compatibility issue

Inconsistent playback on Dish Network

Fix: Check your internet connection. A stable and strong Wi-Fi connection is crucial for consistent playback. Consider moving closer to the route... ⇲

Pro version does not cast to devices

Fix: Ensure that your device is compatible with the Pro version. Check the app's documentation for a list of supported devices. OR Try reinsta... ⇲

Incompatibility with TCL TV

Fix: Check for any firmware updates for your TCL TV. Sometimes, compatibility issues can be resolved with the latest updates. OR Try using a d... ⇲

Does not work on Samsung TV

Fix: Check for any firmware updates for your Samsung TV, as compatibility issues can often be resolved with the latest updates. OR Try using a... ⇲
 
Video issue

Not all videos play

Fix: Ensure that the video format is supported by the app. Check the app's documentation for a list of supported formats and convert videos if ne... ⇲

TV Cast Pro does not support video playback

Fix: Check the app's documentation for supported video formats. If your video is not supported, consider converting it to a compatible format.... ⇲
 
Network issue

Disconnects during playback

Fix: Ensure that both your iPhone and Smart TV are connected to the same Wi-Fi network. Disconnections can occur if they are on different network... ⇲
 
Syncing issue

iCloud connection errors

Fix: Check your iCloud settings on your iPhone. Ensure that you are logged in and that iCloud Drive is enabled for the app. OR Try signing out... ⇲
 
Search issue

TV Cast Pro fails to find videos

Fix: Make sure that the videos are stored in a location that the app can access, such as the Photos app or a specific folder that the app recogni... ⇲
 
Updates issue

Repeated upgrade prompts

Fix: Check the app settings to see if there is an option to disable upgrade notifications or prompts. OR Consider purchasing the upgrade if yo... ⇲
 
Support issue

No instructions provided

Fix: Look for online tutorials or user guides on forums or video platforms like YouTube that may provide insights on how to use the app effective... ⇲
 
Payments issue

Total waste of money

Fix: Evaluate the features you need and consider if there are alternative apps that provide better value for your requirements. OR If you are... ⇲

Refund requests not honored

Fix: Review the App Store's refund policy and ensure that you are following the correct procedure for requesting a refund. OR Keep a record of... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
77.3%

Bad experience
20.4%

Neutral
2.2%

~ from our NLP analysis of 406 combined software ratings.

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 Private Data TV Cast Pro collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Usage Data
    • Diagnostics