fix problems on BRT [iphone]

—— Run into issues on BRT? Get help pending when official support gets back to you!

BRT

Info:

company: BRT

: https://www.brt.it/it/servizio-clienti/contattaci

: services.brt.it

Chat with our AI-based BRT Support

🛠️ Common BRT Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

BRT freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the BRT app off t... ⇲

slow loading times

Fix: 1. Clear the app cache by going to Settings > General > iPhone Storage > BRT and selecting 'Offload App'. This will free up space without de... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the BRT app to the latest version available in the App Store. 2. Check for iOS updates by going to Settings > General > Software U... ⇲

Downloads issue

limited offline functionality

Fix: 1. Check if the app has an option to download content for offline viewing. Look for a download button or option in the app settings. 2. If a... ⇲

Support issue

poor customer support

Fix: 1. Utilize the app's FAQ or help section, which may provide answers to common issues. 2. Look for community forums or user groups online whe... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check your notification settings by going to Settings > Notifications > BRT and ensure that notifications are enabled. 2. Make sure that... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app layout by exploring all sections and features. 2. Look for a tutorial or help section within the app th... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options. 2. Provide feedback through the app's feedback... ⇲

Battery issue

high battery consumption

Fix: 1. Reduce the screen brightness while using the app or switch to low power mode by going to Settings > Battery > Low Power Mode. 2. Close ot... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the app's compatibility requirements in the App Store to ensure your device meets them. 2. If your device is not compatible, consid... ⇲