fix problems on Utah First Digital Banking [iphone]

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—— Run into issues on Utah First Digital Banking? Get help pending when official support gets back to you!

Utah First Digital Banking
Info:
company: Utah First Federal Credit Union
: https://utahfirst.com/
: utahfirst.com
Chat with our AI-based Utah First Digital Banking Support
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UI issue

Difficult to view credit card transactions

Fix: Try accessing your credit card transactions through the web version of Utah First Digital Banking. Sometimes, the web interface provides a c... ⇲

Cumbersome transaction navigation

Fix: Familiarize yourself with the app's layout by exploring different sections. Look for a 'Help' or 'Tutorial' section within the app that may... ⇲

Poor visibility into account details

Fix: Explore the app's settings to see if there are options to customize the display of account details. Some apps allow you to choose what infor... ⇲

Annoying app name display

Fix: If the app name is bothersome, check if there are options in the app settings to customize notifications or display settings. Some apps allo... ⇲
 
Updates issue

Loss of functionality in new app

Fix: Check the app's settings to see if there are any features that need to be enabled after the update. Sometimes, settings can reset during an... ⇲
 
Account issue

Inconvenient account setup for mobile deposit

Fix: Follow the app's step-by-step guide for mobile deposit carefully. Ensure you have a clear, well-lit area to take pictures of your checks, an... ⇲
 
Payments issue

No auto pay for credit card

Fix: Check if there is an option for setting up auto payments in the app under the 'Payments' or 'Credit Card' section. If not, consider setting... ⇲
 
Compatibility issue

Utah First Digital Banking not compatible with older iOS versions

Fix: Check if your device can be updated to a newer iOS version. Go to 'Settings' > 'General' > 'Software Update' to see if an update is availabl... ⇲
 
Slow issue

Slow fund release on deposits

Fix: Review the bank's policies on fund availability for deposits. This information is often found in the app or on the bank's website. Understan... ⇲
 
Camera issue

Issues with mobile deposit image detection

Fix: Ensure that you are taking clear, well-lit photos of your checks. Use a flat surface and avoid shadows or glare. Follow the app's guidelines... ⇲
 
Bugs issue

Incorrect balance displayed

Fix: Refresh the app by pulling down on the screen to update your account information. This can sometimes resolve discrepancies in displayed bala... ⇲
 
Crashes issue

Frequent app crashes

Fix: Ensure that your app is updated to the latest version. Go to the App Store, tap on your profile icon, and check for updates for Utah First D... ⇲
 
Syncing issue

Delayed transaction updates

Fix: Check your internet connection to ensure it is stable. A poor connection can lead to delays in transaction updates. Try switching between Wi... ⇲
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 what users are saying
Good experience
94.7%

Bad experience
3.3%

Neutral
2.0%

~ from our NLP analysis of 2,544 combined software ratings.

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 Private Data Utah First Digital Banking collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location