—— Run into issues on NestAway? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Take some time to explore the app's interface. Familiarize yourself with the layout and where different functionalities are located. You can... ⇲
Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for NestAway, and check if an update is available. If so,... ⇲
Fix: Check your network connection to ensure it is stable. A weak connection can prevent OTPs from being sent or received. Switch between Wi-Fi a... ⇲
Fix: Clear the app's cache. Go to your iPhone settings, find the NestAway app, and select 'Clear Cache' if that option is available. This can hel... ⇲
Fix: Check if you are logged into the correct account. Sometimes, users may have multiple accounts and may be viewing the wrong one. OR Try ac... ⇲
Fix: Log out of the app and log back in to refresh your session. This can sometimes resolve temporary glitches that cause errors in specific sect... ⇲
Fix: This is typically a server-side error, but you can try refreshing the app by closing it completely and reopening it. This can sometimes reso... ⇲
Fix: Refresh the app by logging out and logging back in. This can sometimes correct display errors. OR If the issue persists, document the inc... ⇲
Fix: Check your app settings for any session timeout settings. If there is an option to stay logged in, enable it to prevent frequent logouts.... ⇲
Fix: Keep a record of your service requests and any communication regarding them. If a request is closed without resolution, you can refer back t... ⇲
Fix: Check if there are any updates available for the app, as updates can fix bugs that may prevent you from raising requests. OR If you canno... ⇲
Fix: Force close the app by swiping it away from the app switcher and then reopen it. This can resolve temporary crashes. OR If the app contin... ⇲
Fix: Look for an 'Edit Profile' or 'Account Settings' section within the app. If you find it, make the necessary changes and save them. OR If... ⇲
Fix: Ensure that you have a stable internet connection during the handover process. A weak connection can cause glitches. OR If glitches occur... ⇲