—— Run into issues on Stand? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your app is updated to the latest version. Developers often release updates that improve performance and fix bugs. Go to the App... ⇲
Fix: Adjust your preferences in the app settings. Go to the settings menu and look for options related to ride distance or preferences. Set your... ⇲
Fix: Take your time during the initial setup process. Follow the on-screen prompts carefully to input your preferences accurately. This will help... ⇲
Fix: Check if the app has a feature to prioritize rides. Look for a 'Favorites' or 'Priority' section in the app where you can select your prefer... ⇲
Fix: Familiarize yourself with the app's settings and features. Spend some time exploring the options available to you, which can help you make n... ⇲
Fix: If you are considering using the app frequently, evaluate the cost-benefit of purchasing Genie+. If you plan to visit multiple times, it may... ⇲
Fix: Check your notification settings on your iPhone. Go to Settings > Notifications > Standby Skipper and ensure that notifications are enabled... ⇲
Fix: Before planning your day, check the app or the official website for ride availability. This can help you adjust your plans based on what is... ⇲
Fix: Download the app's offline features if available. Some apps allow you to access certain functionalities without an internet connection, whic... ⇲