fix problems on NowNow [iphone]

​

—— Run into issues on NowNow ? Get help pending when official support gets back to you!

NowNow by noon: Grocery & more
Info:
company: noon E Commerce
: https://help.noonnownow.com
Chat with our AI-based NowNow Support
   Hello! How can I assist you?  

characters left:
 
Payments issue

Payment system issues with Apple Pay

Fix: Ensure that your Apple Pay is set up correctly by going to your iPhone settings, selecting 'Wallet & Apple Pay', and confirming that your pa... ⇲

Full amount charged upfront despite missing items

Fix: Review the app's payment policy to understand how charges are processed, and keep track of what items you ordered versus what was delivered.... ⇲
 
Bugs issue

Items shown as available are often out of stock

Fix: Check the app frequently for updates on stock availability, as inventory can change rapidly. Consider setting up notifications if the app al... ⇲

Incorrect items delivered

Fix: Immediately report the issue through the app's order history section, where you can provide details about the incorrect items received. OR... ⇲

Frequent delivery to wrong address

Fix: Verify that your delivery address is correctly saved in the app settings before placing an order. OR If you experience a wrong delivery,... ⇲
 
Customization issue

Replacement options are unsuitable

Fix: When selecting replacements, look for items that are marked as similar or recommended by the app, as these may be more suitable alternatives... ⇲

Limited options for item replacements

Fix: When selecting replacements, look for items that are marked as similar or recommended by the app, as these may be more suitable alternatives... ⇲
 
Support issue

Delayed customer service response

Fix: Try using the in-app chat feature if available, as it may provide quicker responses than email or phone support. OR Check the app for any... ⇲

Poor communication from customer support

Fix: Utilize the app's help section to find answers to common questions, which may reduce the need for direct communication with support. OR I... ⇲

Unprofessional customer service interactions

Fix: Document any unprofessional interactions and provide feedback through the app's feedback feature to help improve service quality. OR If y... ⇲
 
Updates issue

No real-time updates on item availability

Fix: Regularly refresh the app or check your order status to see if there are any updates on item availability. OR Consider setting up notific... ⇲

Lack of transparency in order status

Fix: Regularly check the order status section in the app for updates on your order's progress. OR If the app provides tracking information, us... ⇲
 
Loading issue

Long wait times for delivery

Fix: Plan your orders ahead of time, allowing for longer delivery windows to avoid frustration with wait times. OR Check if the app offers exp... ⇲

Inconsistent delivery times

Fix: When placing an order, check the estimated delivery time provided in the app and plan accordingly. OR If you notice a pattern of inconsis... ⇲
 
Slow issue

Refund process is slow and unresponsive

Fix: Keep a record of your refund request, including dates and any correspondence, to follow up effectively if you do not receive a timely respon... ⇲
 
Settings issue

Inability to add or change delivery address

Fix: Before placing an order, double-check your delivery address in the app settings to ensure it is correct and up to date. OR If you need to... ⇲
 
Crashes issue

NowNow crashes or freezes

Fix: Ensure that your app is updated to the latest version by checking the App Store for updates, as newer versions often fix bugs. OR If the... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
63.8%

Bad experience
32.9%

Neutral
3.4%

~ from our NLP analysis of 207 combined software ratings.

 Switch to these Alternatives:
Grandiose Supermarket
West Zone - Grocery Shopping
Yes Rewards by ENOC
elGrocer: UAE Grocery Delivery
Pizza Hut UAE- Order Food Now
Hardee's UAE
Barakat: Grocery Home Delivery
Papa Johns Pizza UAE
Smiles:Food,Grocery,Lifestyle
Dunkin' UAE - Rewards & Deals

 Private Data NowNow collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics