fix problems on First Reliance [iphone]

—— Run into issues on First Reliance? Get help pending when official support gets back to you!

First Reliance

Info:

company: First Reliance Bancshares Inc

: https://www.firstreliance.com/who-we-are/find-your-expert/contact/

Chat with our AI-based First Reliance Support

🛠️ Common First Reliance Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

First Reliance frequently forgets password

Fix: Ensure that you are using the latest version of the First Reliance app. Go to the App Store, search for First Reliance, and check for update... ⇲

Trouble connecting to the app

Fix: Check your internet connection. Ensure that you are connected to Wi-Fi or have a strong cellular signal. You can test your connection by ope... ⇲

Updates issue

Frequent changes to online banking platform

Fix: Stay informed about updates by regularly checking the app’s notifications or the official website for any announcements regarding changes. T... ⇲

Payments issue

Charges for leaving money on deposit

Fix: Review the terms and conditions of your account to understand the fees associated with maintaining a balance. This information is usually av... ⇲

Short session time requiring frequent sign-ins

Fix: Check the app settings to see if there is an option to extend the session time. Some apps allow you to adjust security settings related to s... ⇲

Inconvenient sign-in process

Fix: Consider using the 'Remember Me' feature if available, which can save your login information for future sessions, making it easier to sign i... ⇲

Security issue

Face ID feature not working

Fix: Ensure that Face ID is enabled for the First Reliance app. Go to your iPhone's Settings > Face ID & Passcode > Other Apps, and make sure Fir... ⇲

Bugs issue

False account balance displayed

Fix: Refresh the app by pulling down on the screen to update the account information. This can help in fetching the latest balance from the serve... ⇲

Screen issue

Screen turns white when viewing transactions

Fix: Try clearing the app cache. Go to Settings > General > iPhone Storage, find the First Reliance app, and select 'Offload App'. This will remo... ⇲

UI issue

Cannot see images or write descriptions in transfers

Fix: Check if the app has permissions to access your photos. Go to Settings > Privacy > Photos, and ensure First Reliance is allowed to access yo... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.7%

Bad experience

2.0%

Neutral

1.4%

~ from our NLP analysis of 1,619 combined software ratings.

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Private Data First Reliance collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics