fix problems on Auto-Owners [iphone]

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—— Run into issues on Auto-Owners ? Get help pending when official support gets back to you!

Auto-Owners Mobile
Info:
company: Auto-Owners Insurance
: https://www.auto-owners.com/about/contact-us
: www.auto-owners.com
Chat with our AI-based Auto-Owners Support
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Downloads issue

Cannot print or export Proof of Insurance document

Fix: Take a screenshot of the Proof of Insurance document displayed in the app. You can then print the screenshot from your Photos app or share i... ⇲

Inability to export PDF forms

Fix: Check if there is a share option within the app that allows you to send the document to your email or another app that supports PDF export.... ⇲
 
Account issue

Error message when creating online access

Fix: Double-check the information you are entering, such as your policy number and personal details. Ensure there are no typos or incorrect forma... ⇲

Auto-Owners does not remember passwords

Fix: Ensure that you have enabled the 'Remember Me' option on the login screen. If this option is not available, consider using a password manage... ⇲
 
Loading issue

Auto-Owners fails to open and keeps spinning

Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Then, reopen the app. If it still doesn'... ⇲

Loading issues after latest update

Fix: Clear the app cache by going to Settings > General > iPhone Storage > Auto-Owners Mobile > Offload App, then reinstall the app. This can res... ⇲

Login screen hangs and does not load

Fix: Force close the app and restart your iPhone. Then, try opening the app again. If the issue persists, check for app updates in the App Store.... ⇲
 
Compatibility issue

Incompatibility with older iPads

Fix: Check the app's compatibility requirements in the App Store. If your iPad is not compatible, consider using the web version of the service t... ⇲

Limited functionality compared to web version

Fix: Familiarize yourself with the app's features and settings to maximize its use. Some features may be located in different sections than expec... ⇲
 
Network issue

Auto-Owners does not detect internet connection

Fix: Check your device's internet connection by opening a web browser and visiting a website. If there is no connection, try toggling Airplane Mo... ⇲

Auto-Owners does not work overseas

Fix: Check if your mobile data plan includes international coverage. If not, try connecting to a Wi-Fi network to access the app. OR If the ap... ⇲
 
Customization issue

No option to add insurance card to Apple Wallet

Fix: Check if the app has an option to save the insurance card as a PDF or image. If so, save it to your Photos app and then manually add it to A... ⇲
 
Bugs issue

Cannot add a new car due to VIN recognition issues

Fix: Manually enter the vehicle details instead of using the VIN recognition feature. Look for an option to add a vehicle manually in the app.... ⇲

Incorrect information error after entering details

Fix: Double-check the information you are entering for accuracy. Ensure that all fields are filled out correctly and in the required format. OR... ⇲
 
Login issue

No Touch ID or Face ID support

Fix: Check the app settings to see if there is an option to enable biometric login. If not, you will need to log in using your username and passw... ⇲

Repeated login issues after reinstallation

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲
 
Syncing issue

Home-Owners insurance not linked with the app

Fix: Check if you are logged into the correct account associated with your Home-Owners insurance. If not, log out and log in with the correct cre... ⇲
 
Crashes issue

Auto-Owners closes before reaching login page

Fix: Force close the app and restart your iPhone. If the problem persists, check for updates in the App Store and install any available updates.... ⇲
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 what users are saying
Bad experience
43.7%

Good experience
42.4%

Neutral
13.9%

~ from our NLP analysis of 158 combined software ratings.

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 Private Data Auto-Owners collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics