fix problems on Frontend Masters [iphone]

—— Run into issues on Frontend Masters? Get help pending when official support gets back to you!

Frontend Masters

Info:

company: MJG International, LLC

: http://frontendmasters.com

Chat with our AI-based Frontend Masters Support

🛠️ Common Frontend Masters Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Frontend Masters freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Frontend Mast... ⇲

Video player is broken

Fix: 1. Restart the app to see if the video player loads correctly. 2. Check for updates in the App Store and install any available updates. 3. I... ⇲

UI issue

Pause button does not work

Fix: 1. Tap the screen to bring up the video controls and try pausing again. 2. Restart the app to see if the pause functionality is restored. 3.... ⇲

Initial user experience is poor

Fix: 1. Familiarize yourself with the app by exploring the settings and help sections. 2. Create a checklist of features you want to use and navi... ⇲

Nonstandard controls in full screen mode

Fix: 1. Familiarize yourself with the controls by tapping around the screen when in full screen mode. 2. Check the app's help section for any gui... ⇲

Some links do not work

Fix: 1. Restart the app and try accessing the links again. 2. Check for updates in the App Store and install any available updates that may fix b... ⇲

Lack of keyboard controls for video

Fix: 1. Familiarize yourself with any available touch controls and gestures for video playback. 2. Check the app's help section for any guidance... ⇲

Loading issue

Videos do not load sometimes

Fix: 1. Check your internet connection to ensure it is stable. 2. Restart the app and try loading the video again. 3. Clear the app's cache by go... ⇲

Long loading times for video completions

Fix: 1. Ensure you have a stable internet connection. 2. Clear the app's cache by going to Settings > General > iPhone Storage > Frontend Masters... ⇲

Audio issue

Audio glitches and drops out

Fix: 1. Restart the app to see if the audio issues resolve. 2. Check your device's volume settings and ensure that the app is not muted. 3. Updat... ⇲

Syncing issue

Slow syncing between offline and online

Fix: 1. Ensure you have a stable internet connection when syncing. 2. Try manually syncing by going to the app settings and selecting 'Sync Now'.... ⇲

Customization issue

No dark mode

Fix: 1. Check your device settings by going to Settings > Display & Brightness and enabling Dark Mode for the entire device. Some apps may follow... ⇲

Registration issue

Inability to preview courses before registration

Fix: 1. Look for any free introductory videos or sample lessons that may be available on the course page. 2. Check the app's help section for any... ⇲

Login issues between app and website

Fix: 1. Ensure you are using the same login credentials for both the app and website. 2. Reset your password if you are unsure by using the 'Forg... ⇲

Video issue

Inconsistent video playback

Fix: 1. Restart the app to refresh the video playback. 2. Check for updates in the App Store and install any available updates that may address p... ⇲

PIP mode has defects

Fix: 1. Restart the app and try enabling PIP mode again. 2. Check for updates in the App Store and install any available updates that may fix PIP... ⇲