fix problems on NYRA Now [iphone]

—— Run into issues on NYRA Now? Get help pending when official support gets back to you!

NYRA Now

Info:

company: The New York Racing Association Inc

: https://www.nyrainc.com/about/contact

: www.nyra.com

Chat with our AI-based NYRA Now Support

🛠️ Common NYRA Now Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Live video content stops playing after a minute

Fix: Check your internet connection. Ensure you have a stable Wi-Fi or cellular data connection. You can do this by running a speed test or tryin... ⇲

Video freezes or stalls frequently

Fix: Lower the video quality settings within the app. Go to the settings menu in the app and select a lower resolution to see if that improves pl... ⇲

Freezing issue

NYRA Now requires constant restarts

Fix: Ensure the app is updated to the latest version. Go to the App Store, search for NYRA Now, and check if an update is available. If so, insta... ⇲

Camera issue

Blackout restrictions on camera angles

Fix: Check the app's settings for any options related to camera angles or viewing preferences. Some apps allow you to select different camera vie... ⇲

Audio issue

No accompanying sound feed

Fix: Check your device's volume settings. Make sure the volume is turned up and that the mute switch on the side of your iPhone is not activated.... ⇲

Loading issue

Constant buffering

Fix: Switch to a different Wi-Fi network or use cellular data if available. Sometimes, the current network may be slow or congested. OR Reduce... ⇲

NYRA Now locks users out requiring customer service calls

Fix: Log out of the app and log back in. This can refresh your session and may resolve the lockout issue. OR Reset your password. If you are b... ⇲

Network issue

Will not connect to Chromecast or Bluetooth

Fix: Ensure that your Chromecast or Bluetooth device is powered on and connected to the same Wi-Fi network as your iPhone. Check the device setti... ⇲

Video issue

Inability to watch replays

Fix: Check if replays are available for the event you are trying to watch. Some events may not have replay options due to licensing restrictions.... ⇲

Screen issue

Blank screen issues

Fix: Force close the app and reopen it. Swipe up from the bottom of the screen (or double-tap the home button) and swipe away the NYRA Now app, t... ⇲

Ads issue

Ads interrupt viewing experience

Fix: Check if there is a premium subscription option available that removes ads. If so, consider upgrading to enhance your viewing experience.... ⇲

Compatibility issue

Limited device compatibility

Fix: Check the app's compatibility requirements in the App Store. Ensure your iPhone's iOS version meets the minimum requirements for the app.... ⇲

Payments issue

Credit card payment issues

Fix: Verify that your credit card information is entered correctly in the app. Go to the payment settings and double-check your card details. O... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

51.2%

Good experience

46.5%

Neutral

2.3%

~ from our NLP analysis of 43 combined software ratings.

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Private Data NYRA Now collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- Identifiers
- Usage Data
- Diagnostics