fix problems on HUAWEI Health [iphone]

—— Run into issues on HUAWEI Health? Get help pending when official support gets back to you!

HUAWEI Health

Info:

company: Huawei Software Technologies Co., Ltd.

: https://consumer.huawei.com/en/

Chat with our AI-based HUAWEI Health Support

🛠️ Common HUAWEI Health Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Scale not saved as device

Fix: Ensure that your scale is properly paired with the HUAWEI Health app. Go to the app's settings, select 'Devices', and check if your scale is... ⇲

UI for weight measurements not intuitive

Fix: Familiarize yourself with the app's layout by exploring the weight measurement section. Look for tutorial videos or guides online that demon... ⇲

Settings issue

Units reset each time app is closed

Fix: Check the app settings to see if there is an option to set your preferred units (e.g., pounds or kilograms). Make sure to save any changes b... ⇲

Syncing issue

HUAWEI Health does not save user profile data

Fix: Ensure that you are logged into your account and that your profile information is saved before closing the app. Double-check the settings to... ⇲

Cannot sync workouts other than running

Fix: Verify that your workouts are being recorded correctly in the app. Check the settings to ensure that all workout types are enabled for synci... ⇲

Heart rate data not saved in app

Fix: Ensure that your heart rate monitor is properly connected to the app. Check the device settings and make sure the heart rate monitor is acti... ⇲

Sleep data not fully synced with Apple Health

Fix: Ensure that the HUAWEI Health app has permission to share data with Apple Health. Go to your phone's settings, find Apple Health, and check... ⇲

Customization issue

No option to track swimming activities

Fix: Check if there are any updates available for the HUAWEI Health app that may include new features like swimming tracking. Update the app thro... ⇲

No dark mode available

Fix: Check the app settings to see if there is an option to enable dark mode. Some apps may have this feature hidden in the display settings. O... ⇲

Limited available watch faces

Fix: Check for any updates to the HUAWEI Health app that may include new watch faces. Update the app through the App Store if necessary. OR Ex... ⇲

Bugs issue

Breathing exercises lack functionality

Fix: Explore the breathing exercises section thoroughly to understand the available features. Look for any instructional content that may enhance... ⇲

Stairs climbed not counted

Fix: Check if your device has a barometer sensor, as this is necessary for tracking stairs climbed. If your device lacks this feature, the app wi... ⇲

HUAWEI Health does not allow re-login

Fix: If you cannot log back in, try resetting your password through the app or the website. Follow the prompts to receive a password reset link.... ⇲

Backup issue

User data lost after app issues

Fix: Regularly back up your data by exporting it from the app if this feature is available. This can help prevent data loss in the future. OR... ⇲

Personal profile data resets incorrectly

Fix: Double-check that you are saving changes to your profile before exiting the app. Look for a 'Save' button or similar option. OR If the is... ⇲

Network issue

HUAWEI Health disconnects frequently

Fix: Ensure that your Bluetooth connection is stable. Try turning Bluetooth off and on again on your phone, and ensure that no other devices are... ⇲

Bluetooth connection issues

Fix: Ensure that your device is within range of the Bluetooth connection and that there are no obstructions. Try moving closer to the device you... ⇲

Audio issue

Music volume decreases during walking monitoring

Fix: Check the app's settings to see if there is an option to adjust music volume during activity tracking. Some apps have a feature that lowers... ⇲

Updates issue

HUAWEI Health stuck on updating device list

Fix: Force close the app and restart it. This can often resolve temporary glitches that cause the app to freeze. OR If the problem persists, t... ⇲

UI issue

Real-time pace and heart rate display missing

Fix: Check the app settings to see if there is an option to enable real-time data display during workouts. Make sure this feature is turned on.... ⇲

Loading issue

Endless loading loop when scanning for watch faces

Fix: Force close the app and restart it to see if this resolves the loading issue. Sometimes, a simple restart can fix temporary glitches. OR... ⇲

Notifications issue

Lack of notifications for various apps

Fix: Ensure that notification permissions are enabled for the HUAWEI Health app in your phone's settings. Go to Settings > Notifications and chec... ⇲