fix problems on The Police Credit Union Of CA [iphone]

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The Police Credit Union of CA
Info:
company: The Police Credit Union of California
: https://www.thepolicecu.org/
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Settings issue

Limited options for Zelle

Fix: 1. Check for Updates: Ensure that the app is updated to the latest version. Go to the App Store, search for the Police Credit Union app, and... ⇲
 
Account issue

Does not display full account number

Fix: 1. Check Account Settings: Log into the app and go to 'Account Settings'. Look for an option to display full account numbers. Some apps have... ⇲

External accounts access is problematic

Fix: 1. Re-link Accounts: If you are having trouble accessing external accounts, try unlinking and then re-linking them in the app settings. This... ⇲
 
Customization issue

Lacks filters for statements

Fix: 1. Manual Sorting: While the app may not have filters, you can manually scroll through your statements. Take notes of important transactions... ⇲

Cannot group accounts or nickname them

Fix: 1. Use Notes: As a workaround, keep a separate note on your phone with the nicknames and groupings of your accounts for easy reference. 2. C... ⇲
 
Compatibility issue

Debit cards not compatible with mobile payment systems

Fix: 1. Check Card Settings: Ensure that your debit card is enabled for mobile payments. Go to the app and check the card settings to see if ther... ⇲
 
Login issue

Bill pay login is problematic

Fix: 1. Clear App Cache: Go to Settings > General > iPhone Storage, find the app, and offload it. Reinstall the app to clear any corrupted data t... ⇲
 
UI issue

Large fonts make transaction viewing cumbersome

Fix: 1. Adjust Font Size: Go to Settings > Display & Brightness > Text Size on your iPhone. Adjust the text size to a smaller setting to make tra... ⇲

In-app browser is poorly sized

Fix: 1. Zoom In: Use the pinch-to-zoom gesture to zoom in on the content in the in-app browser for better readability. 2. Rotate Device: Try rota... ⇲
 
Slow issue

In-app browser is slow and clunky

Fix: 1. Clear Browser Cache: If the app has an in-app browser, look for an option to clear cache or data within the app settings. This can improv... ⇲

Navigation is time-consuming

Fix: 1. Familiarize with Layout: Spend some time exploring the app to familiarize yourself with its layout. This can help you navigate more quick... ⇲
 
Bugs issue

Check deposit feature malfunctions

Fix: 1. Ensure Proper Lighting: When using the check deposit feature, ensure you are in a well-lit area. Poor lighting can cause the app to misre... ⇲

Auto sensor for check deposit is inaccurate

Fix: 1. Manual Adjustment: If the auto sensor is inaccurate, manually adjust the check position in the frame until it is correctly aligned before... ⇲

Overall app functionality is lacking

Fix: 1. Regular Updates: Keep the app updated to the latest version to benefit from improvements and new features. 2. Explore Alternatives: If th... ⇲
 
Security issue

Frequent security checks upon login

Fix: 1. Enable Biometric Login: If available, enable Touch ID or Face ID for quicker access without frequent security checks. Go to Settings > Se... ⇲
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 what users are saying
Good experience
93.8%

Bad experience
4.0%

Neutral
2.2%

~ from our NLP analysis of 1,655 combined software ratings.

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 Private Data The Police Credit Union of CA collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location