fix problems on Maserati Connect North America [iphone]

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—— Run into issues on Maserati Connect North America? Get help pending when official support gets back to you!

Maserati Connect North America
Info:
company: Maserati
: https://www.maserati.com/gb/en/ownership/contact-us
Chat with our AI-based Maserati Connect North America Support
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Updates issue

Vehicle health status not updating

Fix: Ensure that your vehicle is connected to the app properly. Check the Bluetooth or Wi-Fi connection between your phone and the vehicle. If ne... ⇲
 
Bugs issue

Inaccurate information displayed

Fix: Verify the information displayed in the app against your vehicle's manual or dashboard. If discrepancies exist, try refreshing the app or lo... ⇲

Remote start works but other features broken

Fix: Ensure that your vehicle's firmware is up to date. Sometimes, features may not work if the vehicle's software is outdated. OR Try logging... ⇲

Reports and status features not functioning

Fix: Log out of the app and log back in to refresh the connection to the server, which may restore functionality to these features. OR Check f... ⇲

Persistent bugs remain unfixed

Fix: Keep the app updated to the latest version, as updates often include bug fixes. Regularly check the App Store for updates. OR Document th... ⇲
 
Compatibility issue

Poor Apple Watch support

Fix: Ensure that the app is updated on both your iPhone and Apple Watch. Sometimes, compatibility issues arise from outdated software. OR Chec... ⇲

Issues with iOS compatibility

Fix: Check the App Store for any updates to the Maserati Connect app that may address compatibility issues with your current iOS version. OR I... ⇲

Maserati Connect North America does not work for older models

Fix: Check the app's compatibility list in the App Store description to see if your vehicle model is supported. If not, consider using the vehicl... ⇲
 
Permissions issue

Only original owners can use the app

Fix: If you are not the original owner, check with the dealership to see if they can transfer ownership in the app, allowing you to register. O... ⇲
 
Notifications issue

Notifications for door status missing

Fix: Check the app's notification settings in your iPhone's settings. Ensure that notifications are enabled for the Maserati Connect app. OR T... ⇲
 
Settings issue

Cannot control temperature from app

Fix: Check if your vehicle model supports temperature control via the app. If it does, ensure that the app is updated and that you are logged in... ⇲
 
Login issue

Cannot log in after app update

Fix: Reset your password through the app's login screen if you are having trouble logging in. Sometimes, updates can cause login issues that a pa... ⇲
 
Security issue

Security update prompts persist

Fix: Ensure that your app is updated to the latest version, as updates often include security patches that may resolve persistent prompts. OR... ⇲
 
Crashes issue

Maserati Connect North America crashes on launch

Fix: Force close the app and restart your iPhone. This can help clear any temporary issues causing the crash. OR Uninstall and reinstall the a... ⇲
 
Support issue

Long wait times for support response

Fix: Utilize any available self-help resources within the app or on the Maserati website to troubleshoot common issues before reaching out for su... ⇲

Rude and unhelpful customer service

Fix: Document your interactions with customer service, including dates and details, to provide context for future communications. This can help i... ⇲

Lack of knowledge from support staff

Fix: Prepare specific questions or issues in advance to help guide the support staff in providing you with the information you need. OR If you... ⇲
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 what users are saying
Good experience
95.2%

Bad experience
3.6%

Neutral
1.2%

~ from our NLP analysis of 1,389 combined software ratings.

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 Private Data Maserati Connect North America collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contacts
    • Usage Data
    • Diagnostics