fix problems on POINT [iphone]

—— Run into issues on POINT? Get help pending when official support gets back to you!

POINT - Volunteer near you

Info:

company: POINT Global

: https://pointapp.org/contact-us/

: pointapp.org

Chat with our AI-based POINT Support

🛠️ Common POINT Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Address not applied as anchor for events

Fix: Check if the app has a location settings feature. Go to the app settings and ensure that location services are enabled for POINT. This may h... ⇲

Server response times need improvement

Fix: Try using the app during off-peak hours when server load may be lower. This can sometimes improve response times. Additionally, ensure that... ⇲

UI issue

Cannot add or manage volunteers/events in the app

Fix: Ensure that you have the latest version of the app installed. Go to the App Store, search for POINT, and check if an update is available. Up... ⇲

Crashes issue

POINT crashes and loses account information

Fix: Try uninstalling and reinstalling the app. This can resolve issues related to corrupted files or settings. To do this, press and hold the ap... ⇲

Search issue

Difficult to find available opportunities

Fix: Use the search and filter options within the app to narrow down opportunities based on your interests, location, or availability. Look for c... ⇲

Compatibility issue

Minor inconvenience of using a computer for certain tasks

Fix: Check if the app has a mobile-friendly website that allows you to perform tasks that are easier on a computer. This can provide a more conve... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

79.5%

Bad experience

17.9%

Neutral

2.6%

~ from our NLP analysis of 78 combined software ratings.

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Private Data POINT collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics