fix problems on Tiki Shopping & Fast Shipping [iphone]

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—— Run into issues on Tiki Shopping & Fast Shipping? Get help pending when official support gets back to you!

Tiki Shopping & Fast Shipping
Info:
company: Tiki Corporation
: https://hotro.tiki.vn
: tiki.vn
Chat with our AI-based Tiki Shopping & Fast Shipping Support
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Support issue

difficult to contact support

Fix: 1. Look for a 'Help' or 'Support' section within the app. This often contains FAQs, live chat options, or email support. 2. If live chat is... ⇲

cancellation of orders without notice

Fix: 1. Review the app's terms and conditions regarding order cancellations. This may provide insight into why your order was canceled. 2. If you... ⇲

limited language support

Fix: 1. Check the app settings to see if there is an option to change the language. Some apps offer multiple language options that may not be imm... ⇲

inconsistent service quality

Fix: 1. Keep a record of your experiences with different sellers to identify patterns in service quality. 2. Leave reviews for sellers based on y... ⇲
 
Slow issue

slow shipping

Fix: 1. Check the estimated delivery times provided at the time of purchase. If your order is significantly delayed, contact customer service thr... ⇲

slow delivery times

Fix: 1. Check the estimated delivery times provided at the time of purchase. If your order is delayed, contact customer service for an update. 2.... ⇲
 
Search issue

bad search engine functionality

Fix: 1. Use specific keywords or phrases when searching for products to improve search results. 2. Try filtering your search results by categorie... ⇲
 
Messages issue

chat limitations

Fix: 1. Familiarize yourself with the chat features available in the app. Some apps have specific hours for live chat support. 2. If chat is limi... ⇲

inability to block seller messages

Fix: 1. Check the app settings for any privacy or notification options that may allow you to mute or block messages from sellers. 2. If no option... ⇲
 
Crashes issue

Tiki Shopping & Fast Shipping crashes frequently

Fix: 1. Ensure that your device's operating system is up to date, as compatibility issues can cause crashes. 2. Clear the app's cache by going to... ⇲
 
Payments issue

cannot checkout cart

Fix: 1. Check if all items in your cart are still available and not out of stock, as this can prevent checkout. 2. Ensure that your payment infor... ⇲

issues with refund process

Fix: 1. Review the app's refund policy to understand the steps required to initiate a refund. 2. Follow the instructions provided in the app to s... ⇲
 
Compatibility issue

lack of English version for app

Fix: 1. Use a translation app to help navigate the app if you are not fluent in the available languages. 2. Check if there are any settings withi... ⇲
 
Ads issue

fake events

Fix: 1. Verify the authenticity of events by checking for reviews or ratings from other users. 2. If you suspect an event is fake, report it thro... ⇲
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 what users are saying
Good experience
94.3%

Bad experience
3.9%

Neutral
1.8%

~ from our NLP analysis of 5,780 combined software ratings.

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 Private Data Tiki Shopping & Fast Shipping collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics