fix problems on Orion [iphone]

—— Run into issues on Orion ? Get help pending when official support gets back to you!

Orion Mobile

Info:

company: Orion Advisor Services, LLC.

: http://orionadvisor.com/

: orionadvisor.com

Chat with our AI-based Orion Support

🛠️ Common Orion Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Only displays in portrait mode

Fix: Unfortunately, if the app is designed only for portrait mode, there is no way to change this setting. However, you can try to use the app in... ⇲

Difficult account setup

Fix: To simplify the account setup process, ensure you have all required information ready before starting. This may include your email, password... ⇲

Registration issue

Email addresses with a dash not accepted

Fix: If your email address contains a dash and is not being accepted, try using an alternative email address without a dash. You can create a new... ⇲

Security issue

Dual factor authentication emails arrive late

Fix: Check your email settings and ensure that emails from the app are not being filtered into your spam or junk folder. Add the app's email addr... ⇲

UI issue

Filter covers performance statistics

Fix: If the filter is obstructing your view of performance statistics, try adjusting the filter settings or temporarily disabling the filter to a... ⇲

Gear and hamburger icons unusable on iPhone 12 Pro Max

Fix: If the gear and hamburger icons are unresponsive, try tapping them multiple times or restarting the app. Sometimes, a simple restart can res... ⇲

No landscape mode

Fix: If the app does not support landscape mode, you will need to use it in portrait mode. To make the experience more comfortable, try adjusting... ⇲

Hard to navigate

Fix: If you find the app hard to navigate, take some time to explore the menus and settings. Familiarizing yourself with the layout can help impr... ⇲

Application hangs on login screen

Fix: If the app hangs on the login screen, try closing the app completely and restarting it. You can do this by double-tapping the home button (o... ⇲

Constantly loses fingerprint sign-in

Fix: If the app frequently loses your fingerprint sign-in, ensure that your device's fingerprint settings are correctly configured. Go to Setting... ⇲

Updates issue

No updates in two years

Fix: If the app has not been updated in a long time, it may be worth looking for alternative apps that offer similar functionalities and are acti... ⇲

Compatibility issue

Does not function on iPhone 14 Pro

Fix: If the app does not function on your iPhone 14 Pro, try checking for any available updates for the app in the App Store. Sometimes, compatib... ⇲

Cannot open app on new iOS version

Fix: If the app does not open after updating your iOS, try uninstalling and reinstalling the app from the App Store. This can often resolve compa... ⇲

Garbage performance on iPhone 14 Pro

Fix: If the app performs poorly on your iPhone 14 Pro, try clearing the app's cache if the option is available in the settings. This can help imp... ⇲

Crashes issue

Crashes on iOS 14.5

Fix: If the app crashes on iOS 14.5, try restarting your device to clear any temporary glitches. After restarting, open the app again to see if t... ⇲

Bugs issue

Rudimentary functionality

Fix: If you find the app's functionality rudimentary, explore the settings and features to see if there are any advanced options you may have mis... ⇲