fix problems on The Sydney Morning Herald [iphone]

—— Run into issues on The Sydney Morning Herald? Get help pending when official support gets back to you!

The Sydney Morning Herald

Info:

company: Fairfax Digital Australia & New Zealand Pty Limited

: https://www.smh.com.au/contact-us

: www.smh.com.au

Chat with our AI-based The Sydney Morning Herald Support

🛠️ Common The Sydney Morning Herald Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Lacks full functionality compared to web version

Fix: Check for updates in the App Store. Sometimes, app developers release updates that enhance functionality. Open the App Store, tap on your pr... ⇲

No comments feature after articles

Fix: Use the web version of The Sydney Morning Herald for articles where you want to leave comments. Open a browser on your iPhone, navigate to t... ⇲

UI issue

Home screen layout is broken

Fix: Try restarting the app. Close the app completely by swiping it away from the app switcher, then reopen it. This can sometimes resolve layout... ⇲

Word wrapping does not utilize full width

Fix: Adjust the text size in the app settings. Sometimes, changing the text size can affect how text wraps. Go to the app settings, look for 'Tex... ⇲

Payments issue

Subscription required for limited features

Fix: Review the features available in the free version of the app. Sometimes, users may not be aware of what is included in the free version. Che... ⇲

Users feel ripped off for subscription

Fix: Evaluate your usage of the app. If you find that you are not using the features that justify the subscription cost, consider canceling the s... ⇲

Unwanted subscription charges

Fix: Check your subscription settings. Go to your iPhone's Settings, tap on your name, select 'Subscriptions', and review your active subscriptio... ⇲

Compatibility issue

In-app experience is less than free webpage

Fix: Use the web version of The Sydney Morning Herald for a better experience. Open a browser on your iPhone and navigate to the website to acces... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

89.2%

Bad experience

5.4%

Neutral

5.4%

~ from our NLP analysis of 74 combined software ratings.

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Private Data The Sydney Morning Herald collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content
- Usage Data
- Diagnostics

Cost of Subscriptions

Starter Digital: $12.99 Starter Digital
Premium Digital: $19.99 Premium Digital