fix problems on Dingtone [iphone]

​

—— Run into issues on Dingtone? Get help pending when official support gets back to you!

Dingtone: Phone Calls + Texts
Info:
company: Sixapps Limited
: http://www.dingtone.me/support
: www.dingtone.me
Chat with our AI-based Dingtone Support
   Hello! How can I assist you?  

characters left:
 
Ads issue

Excessive ads disrupt user experience

Fix: Look for an option within the app settings to reduce the frequency of ads or to opt for a premium version that minimizes ads. This may requi... ⇲

Constant ads even for paying customers

Fix: Check your subscription status to ensure that your payment has been processed correctly. If you are a paying customer, you should have acces... ⇲

Inconsistent credit rewards for watching ads

Fix: Keep track of the ads you watch and the credits you receive. If you notice discrepancies, report them through the app's support feature to s... ⇲
 
Payments issue

High fees for number portability

Fix: Before porting your number, research the fees associated with the process. If the fees are too high, consider keeping your current number an... ⇲

Hidden fees for voicemail setup

Fix: Review the app's terms and conditions regarding voicemail setup to understand any potential fees. If you find that fees are being charged un... ⇲

Limited functionality without purchasing credits

Fix: Explore the app's free features to maximize your usage without purchasing credits. Use the app for free calls or texts when possible, and ta... ⇲

Difficulties in earning free credits

Fix: Check the app's guidelines for earning credits and ensure you are following all steps correctly. Sometimes, specific actions must be complet... ⇲

Inability to collect rewards from surveys

Fix: Ensure you are completing surveys fully and following all instructions. Sometimes, partial completions may not qualify for rewards. OR Ch... ⇲
 
Privacy issue

Frequent calls from unknown numbers

Fix: Use the app's settings to block unknown numbers or enable a feature that filters calls from unrecognized numbers. This can help reduce unwan... ⇲

Automatic number changes without user consent

Fix: Review the app's settings to see if there is an option to lock your number or prevent automatic changes. This may help maintain your current... ⇲

Unclear terms regarding phone number ownership

Fix: Review the app's terms of service and privacy policy to understand the ownership rights of phone numbers. This information is usually found... ⇲
 
Support issue

Customer service is unhelpful

Fix: Utilize the app's FAQ section or community forums for common issues and solutions. Often, other users may have experienced similar problems... ⇲
 
Network issue

Poor call quality and frequent drops

Fix: Ensure your device is updated and that the app is running the latest version. Restart your device and the app to refresh the connection. O... ⇲

Limited international calling quality

Fix: Test your connection quality by making calls to different international numbers. If quality varies, it may be due to network issues. Try swi... ⇲
 
Bugs issue

Dingtone fails to provide promised features

Fix: Review the app's update logs or release notes to see if the features have been added in a recent update. Ensure you are using the latest ver... ⇲

Frequent bugs and app crashes

Fix: Regularly update the app to the latest version, as updates often include bug fixes. If the app crashes, try clearing the app's cache or rein... ⇲
 
Customization issue

Inability to revert to ad-supported version

Fix: Check the app settings for an option to switch back to the ad-supported version. This may be located under account or subscription settings.... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
89.2%

Bad experience
6.4%

Neutral
4.4%

~ from our NLP analysis of 30,442 combined software ratings.

 Switch to these Alternatives:
Text Vault - Texting App
TeleNow: Call & Text Unlimited
Text â–ą
WiFi : Phone Calls & Text Sms
TalkU: Unlimited Calls + Texts
Text App: Calling+Texting Now
TXT App Phone Now
Text App: Call + Texting Now
Nextplus: Private Phone Number
WeTalk- WiFi Calls & 2nd Phone

 Private Data Dingtone collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Phone Number Pack(1 Week): $5.99 Dingtone Phone Number
  2. Small Credits Package: $4.99 Dingtone Credits Package
  3. 200 Credits: $3.99 200 dingtone credits.
  4. Dingtone Phone Number: $4.99 Make Free Call or Free Texts.
  5. Large Credits Package: $20.99 Dingtone Credits Package
  6. Medium Credits Package: $11.99 Dingtone Credits Package
  7. 500 Credits: $9.99 500 dingtone credits.
  8. 1000 Credits: $18.99 1000 dingtone credits.
  9. Remove Ads: $1.99 Remove Ads for 1 Month
  10. Dingtone Phone Number: $4.99 Make Free Call or Free Texts.